Solutions Architect
Job description
About the role
You own the end to end journey for specific accounts, turning complex problems into clear paths that drive adoption. You translate business goals into Elastic offerings while guiding partners and communities. This role demands consistent excellence, relentless self improvement, and steady curiosity.
Key facts
What you'll do
Mapping strategic accounts and defining solution paths that align with growth targets.
Designing reference architectures that showcase Elastic value for security, search, and observability.
Hosting workshops and events to educate communities and expand Elastic footprint.
Guiding partners through sales cycles, enabling them to position solutions effectively.
Translating customer feedback into product input for engineering and leadership teams.
Championing best practices, ensuring each implementation meets high quality standards.
Building deep product knowledge to demonstrate outcomes in live discovery sessions.
Advising sales teams on positioning, proof of concepts, and competitive differentiation.
Requirements
You must have enterprise technical presales experience, earning trust through implementation success.
You should clearly articulate modern data platforms, showing how Elastic fits customer strategies.
You need a continuous learning mindset, investing in skills as much as professional relationships.
You have a history of designing architectures that solve problems or outpace rivals.
You must convincingly influence multiple stakeholders, shifting opinions toward new approaches.
You should inspire cross functional groups, aligning diverse teams around shared objectives.
You bring comfort presenting at meetups, conferences, and community gatherings.
You thrive on questioning the status quo while adhering to strict quality expectations.
Nice to have
Experience working with partners to expand reach and joint solution selling.
Skills & tools
Elastic Stack, Elastic Observability, Elastic Security, Search AI, Elastic Cloud.
Practical notes
Standard travel expectations may apply; remote work depends on role and location.
About this mission
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively
Elastic's complete, cloud based solutions for search, security, and observability help organizations deliver on the promise of AI.
This position exists to support that mission. You will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful focuses on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.
Why Elastic and this team
"Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search." Director of Product, Elastic. "We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career." VP WW Solution Architecture, Elastic
About Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.