Senior Product Manager
Job description
Senior Product Manager, Self-Service Cloud Growth
About the Role
This position is responsible for owning the end-to-end self-service cloud growth agenda for trial users at Elastic. The role centers on designing and refining the onboarding and trial activation experience, using experimentation to guide user journeys and data to shape product engagement. The Product Manager will directly influence the successful growth of Elastic Cloud by managing both human user onboarding and onboarding for agent-based use cases. Success in this position requires a balance of strategic vision and execution rigor, ensuring that product initiatives drive measurable outcomes across the entire trial lifecycle.
Key Facts
-
Location: Norway
-
Engagement: Full-time individual contributor role
-
Compensation: The base salary range for this position is 791,300 NOK to 1,251,700 NOK. This compensation consists of a fixed salary component and does not include variable pay. Final salary is determined by factors such as professional experience, skill level, role complexity, and alignment with market benchmarks.
What You Will Be Doing
- Define the strategic vision and roadmap for self-service cloud growth, covering onboarding, trial activation, product adoption, and retention initiatives.
- Design and optimize onboarding flows and trial activation steps specifically for self-service users to ensure a smooth first experience.
- Partner with engineering leadership to prioritize technical investments and establish realistic delivery schedules for onboarding and activation features.
- Champion customer interviews and churn analysis to identify friction points and opportunities within the product engagement funnel.
- Develop and refine product engagement analytics and email nurturing sequences to improve conversion rates from trial to paid adoption.
- Collaborate with downstream solution teams, including Observability, Security, and Enterprise Search, to align on specific onboarding flows and trial experiences.
- Drive technical decision-making related to the onboarding, activation, expansion, and retention of self-service customers.
- Interface directly with customers and trial users to gather qualitative feedback on their trial experience and translate it into product improvements.
- Work with Sales and Marketing teams to refine competitive positioning and increase brand awareness in target markets.
- Champion the development and implementation of native integrations with third-party developer platforms.
- Own key activation metrics and formulate expansion strategies to drive long-term value for self-service customers globally.
What You Bring
- A minimum of 4 years of Product Management experience focused on deep technical products and complex B2B environments.
- A strong background in Product Led Growth (PLG) methodologies and a proven ability to apply them in a cloud context.
- Demonstrated experience managing self-service cloud services and successfully shipping products that support self-service trials.
- A data-driven approach to product decisions, with a history of using product adoption metrics and analysis to inform strategy.
- Excellent communication and collaboration skills, with the ability to work effectively across functions and align stakeholders.
- Experience managing globally distributed teams and thriving in asynchronous collaboration environments.
Nice to Have
- Direct, hands-on experience with Elasticsearch or other search and database technologies.
- A background in product marketing, particularly within cloud or enterprise software.
- Prior experience with cloud service providers marketplaces and managing marketplace listings.
Skills & Tools
- Elasticsearch
Practical Notes
- Candidates are advised to confirm specific details regarding the role on the official application page.
- Compensation for this role is structured as a fixed salary. This position does not include a variable compensation component such as bonuses or commissions.
What you'll do
- Meet the bar About the company
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.