Fitness Manager - New Gym Opening!
Job description
About the role
You own the Fitness Manager position for this new Mesa site, driving personal training sales, team cohesion, and member retention while upholding EōS values daily. You translate bold culture into floor actions that create lifelong fans and steady revenue growth. This role blends hands on coaching with data focused sales habits to keep the club thriving. You will be the visible leader who models coaching excellence while maintaining a sharp focus on operational discipline. Every decision you make should reinforce the friendly, ambitious, and coach focused environment described in the source. You are expected to build a sustainable business that delivers results without compromising the member experience. Your ownership of this role ensures that the gym opens strongly and continues to grow in the Mesa market.
Key facts
What you'll do
Setting appointments and coaching members on training packages to convert interest into committed plans.
Overseeing intake from first contact through onboarding to ensure a smooth, welcoming path into EōS Fitness.
Building a personal training team by hiring, training, and scheduling staff to match member demand.
Guiding team performance through clear feedback, structured coaching, and consistent recognition of results.
Reviewing sales metrics, retention trends, and service feedback to refine processes and lift overall club performance.
Partnering with membership sales and other departments to align messaging, standards, and daily workflows.
Shipping daily operations that meet health and safety rules while keeping equipment, locker rooms, and common areas clean.
Stepping into urgent situations with calm communication to protect member safety and maintain trust during disruptions.
Championing the EōS culture by embodying its principles in every interaction with staff and members.
Using data to forecast staffing needs, optimize sales workflows, and improve the member journey over time.
Coordinating with leadership to ensure the new gym opening hits all performance benchmarks from day one.
Supporting continuous learning within your team by creating clear development paths and ongoing skill building.
Ensuring that all coaching sessions and training programs follow established safety and service standards.
Tracking competitor activity in the Mesa area to identify opportunities for differentiation and growth.
Maintaining detailed records of hiring, training, and performance to support strategic decision making.
Driving initiatives that increase member satisfaction, referrals, and long term loyalty to the brand.
Requirements
You bring 2 years of management background, with fitness or personal training oversight preferred but not required.
You offer 3 to 4 years of customer service experience and strong verbal plus written communication skills.
You show personal training sales experience or a deep interest in fitness industry growth.
You understand detail oriented work, systematic problem solving, and tight time management.
You hold current CPR and First Aid certifications plus relevant personal trainer credentials.
You are legally authorized to work in the United States without sponsorship at this time.
You can reliably commute to the Mesa location at Power Rd and Elliot Rd during standard business hours.
You maintain a professional presence that reflects well on EōS Fitness in all interactions.
You demonstrate integrity, accountability, and a consistent commitment to following through on commitments.
Nice to have
Experience leading teams in a fast paced fitness environment.
Skills & tools
None listed.
What you'll do
EōS Fitness is an anchor store at Plaza West Covina, a large regional shopping mall in West Covina, California. The mall is owned by Starwood Capital Group. It is now managed by Pacific Retail Capital Partners. The site was previously acquired by Westfield America, Inc. in 1998. At that time, the center was renamed Westfield Shoppingtown West Covina. The shopping center dropped the Shoppingtown name in June 2005. In October 2013, Westfield Group sold the mall to Starwood Capital Group. During that 2013 transaction, Westfield retained a 10% equity stake in the property. The mall layout reflects this mix of established anchors and former tenants. EōS Fitness remains a key tenant within this evolving retail environment.