Senior Product Design Manager, Integrity

About the role

In this pivotal leadership role, you will be responsible for shaping the vision surrounding trust, safety, fraud prevention, and compliance within the DoorDash platform. Your primary focus will be on managing a dedicated design team that aims to safeguard the interests of consumers, merchants, and Dashers, all while ensuring a seamless user experience across the board.

Key facts

What you'll do

• Develop and implement a comprehensive technical design strategy for your designated product area, ensuring that initiatives are prioritized effectively and that teams are aligned to avoid redundant efforts.
• Break down complex and ambiguous challenges into clear functional architectures and systems, utilizing prototypes and production-ready code to illustrate potential solutions.
• Maintain an active role in design by creating design systems, component libraries, and AI-enhanced workflows, including prompt libraries and evaluation pipelines.
• Set and uphold high standards for both design and engineering, ensuring that prototypes are not only innovative but also ready for production, with a measurable impact on product performance metrics.
• Guide and mentor senior designers and managers, contribute to the hiring process, and cultivate an environment that empowers design engineers to thrive.
• Collaborate closely with cross-functional teams to ensure that design decisions are informed by user feedback and data-driven insights.
• Lead design reviews and critique sessions to foster a culture of continuous improvement and innovation within the team.
• Stay abreast of industry trends and emerging technologies to ensure that DoorDash remains at the forefront of product design and user experience.

Requirements

• A strong portfolio or repository showcasing your advanced skills in both design and development, demonstrating your ability to create impactful user experiences.
• Professional experience with modern web technologies, particularly React, TypeScript, or comparable frameworks.
• A proven track record of setting strategic direction within a product area, with influence derived from tangible results rather than mere presentations.
• Experience in high-growth consumer technology environments, particularly with complex marketplace products or platform and infrastructure teams.
• Demonstrated ability to prioritize system-wide enhancements that boost the productivity and efficiency of team members.
• Excellent communication skills, with the ability to articulate design concepts and rationale to both technical and non-technical stakeholders.

Nice to have

• Familiarity with AI-driven design tools and methodologies that can enhance the design process.
• Experience working in a fast-paced startup environment, adapting quickly to changing priorities and challenges.
• Knowledge of user research methodologies and experience in conducting user testing to inform design decisions.
• Previous experience in a leadership role within a design team, with a focus on mentoring and developing talent.

Skills & tools

• Proficiency in React and TypeScript for front-end development.
• Familiarity with design tools such as Figma or Sketch for creating user interfaces.
• Experience with AI-powered design and development workflows to streamline processes and enhance creativity.
• Knowledge of version control systems like Git to manage code effectively.

Practical notes

In addition to the base salary, compensation includes equity grants, providing an opportunity for long-term financial growth. The benefits package is comprehensive, featuring a 401(k) plan with employer matching, 16 weeks of paid parental leave, and extensive medical, dental, and vision coverage. Employees also enjoy flexible paid time off, 80 hours of paid sick leave annually, 11 paid holidays, disability and life insurance, as well as mental health support programs. For candidates applying from New York City, DoorDash employs Covey Scout for Inbound as part of its hiring process, which has undergone independent audits for fairness and transparency. If you require any accommodations during the hiring process, please inform your recruiter to ensure a supportive experience.