Sales Manager Hospital

About the role

You will manage regional growth by guiding clinics, hospitals, and medical centers through their digital transformation. This position offers full ownership of your territory and requires a focus on long-term client success. You will act as a strategic partner for healthcare institutions, helping them optimize their workflows and patient care delivery through our platform. The role demands a proactive approach to identifying opportunities and solving complex operational challenges within the medical ecosystem. You will build trusted relationships with key decision-makers and influence the direction of their digital strategy. Success in this position is defined by your ability to drive adoption and ensure measurable outcomes for your clients. You will be responsible for maintaining a deep understanding of the hospital landscape and anticipating future needs. This is an opportunity to shape the growth of a critical business segment for our organization.

Key facts

What you'll do

• Orchestrate the complete commercial journey for hospital clients, guiding them from initial discovery through successful implementation and expansion.
• Architect and execute strategic account plans for key hospital stakeholders to secure long-term platform adoption and value realization.
• Lead high-stakes negotiations with executive leadership, crafting tailored proposals that align with the specific needs and budget cycles of large medical institutions.
• Synthesize insights from ongoing client interactions to inform product enhancements and operational improvements across the organization.
• Develop and coach a team of sales professionals, establishing clear performance benchmarks and fostering a culture of continuous improvement.
• Monitor and analyze critical performance indicators, using data to refine sales methodologies and optimize pipeline conversion rates.
• Act as the primary liaison between our technical teams and hospital clients, ensuring all contractual and operational requirements are meticulously met.
• Evaluate market trends and competitive dynamics to identify white spaces and defend our position within the hospital sector.
• Champion the adoption of new platform features, ensuring clients derive maximum efficiency and return on their investment.
• Build a robust network of internal and external partners to support the complex sales cycles characteristic of the healthcare industry.
• Translate intricate regulatory and operational frameworks into clear value propositions for hospital administrators.
• Proactively identify expansion opportunities within existing client portfolios, driving revenue growth through account penetration.
• Conduct comprehensive reviews of client usage data to identify at-risk accounts and implement retention strategies.
• Represent Doctolib at industry events and conferences, strengthening the brand presence among hospital decision-makers.

Requirements

• Possess 2-3 years of cumulative experience in B2B sales, with a demonstrated history of managing key accounts at the C-level.
• Bring a background in software sales or the sale of complex services within a digital or SaaS environment.
• Exhibit an entrepreneurial mindset characterized by a high level of personal initiative and ownership of outcomes.
• Demonstrate the ability to analyze intricate operational processes and translate them into actionable, client-focused solutions.
• Hold fluency in German at a C1 level and maintain professional proficiency in English for all business communications.
• Show a proven capacity to manage multiple priorities and deadlines in a fast-paced, dynamic sales environment.
• Display strong written and verbal communication skills, with the ability to tailor messaging for diverse audiences.
• Commit to adhering to company policies, procedures, and ethical standards in all professional interactions.

Nice to have

• Bring prior experience working within the healthcare sector, understanding the specific needs of hospitals and medical facilities.
• Hold a driver license class B and demonstrate a willingness to travel to client sites as required.

Practical notes

This role operates under a full-time, permanent, hybrid work model based in Berlin, Berlin, Germany. Benefits include a company car, 28-30 days of vacation, and an employer-subsidized pension plan (40% contribution, 15% during probation). Employees have access to the Doctolib Parent Care program, mental health support, coaching sessions, and Urban Sports Club memberships. Specific support is available for caregivers and employees with disabilities, including flexible hours and additional medical leave. The hiring process consists of a recruiter interview, a team lead interview with a case study, reference checks, and a final interview. Applications are evaluated based on skills and motivation; photos and age information are not required.