Manager, Accounts Payable and Expenses

About the role

The Manager, Accounts Payable and Expenses role at Dialpad is a strategic leadership position based in San Ramon, United States. This position oversees the complete accounts payable and travel and expense operations for both domestic and international entities. The manager will guide the department through AI-driven process improvements while maintaining rigorous internal controls and providing essential support for financial reporting cycles. This is a critical role that impacts the financial health, compliance posture, and operational efficiency of the organization. You will partner closely with cross-functional teams to streamline operations, ensure accurate and timely payment of all corporate obligations across multiple jurisdictions and currencies, and lead the adoption of new financial technologies. Success requires a balance of technical accounting expertise, process optimization skills, and the ability to mentor a high-performing team.

What you'll do

• Direct global accounts payable and expense workflows, including vendor management, payment processing, and employee reimbursements.
• Oversee corporate credit card programs and act as the primary contact for internal and external payment inquiries.
• Manage the month-end closing process for accounts payable, including reconciliations and discrepancy resolution.
• Coordinate with the accounting department on vendor accruals and perform flux analysis for assigned accounts.
• Provide leadership and mentorship to the accounts payable staff.
• Support the adoption of new financial systems and ensure adherence to internal compliance policies.
• Handle U.S. 1099 reporting and collaborate with external partners on jurisdictional tax compliance.
• Prepare documentation for external audits and maintain internal control standards.
• Assist with cash flow management by forecasting vendor payments.
• Work with procurement, accounting, and financial planning teams to refine end-to-end processes using AI tools.
• Serve as the main escalation point for resolving complex payment issues and discrepancies.
• Drive continuous improvement initiatives to reduce cycle times and eliminate manual interventions.
• Monitor key performance indicators to ensure service levels are met or exceeded.
• Facilitate training sessions to ensure consistent application of policies and procedures across the team.
• Collaborate with finance leadership to provide insights and recommendations for process optimization.
• Act as the central point for addressing payment-related questions from internal stakeholders and external vendors.
• Ensure all activities align with the company's financial controls, policies, and regulatory requirements.

Requirements

• Bachelor degree in Finance, Accounting, or a related field.
• Minimum of 7 years of experience in accounts payable, with at least 2 years in a management or leadership capacity.
• Demonstrated experience managing accounts payable for multi-entity and multi-currency organizations.
• Proficiency with NetSuite or similar ERP software.
• Strong analytical and problem-solving capabilities with a focus on process efficiency.
• Ability to manage multiple priorities and meet strict deadlines.
• Understanding of internal controls and compliance requirements for financial operations.
• Excellent written and verbal communication skills for interacting with stakeholders at all levels.
• Proven ability to work independently and as part of a distributed global team.
• Willingness to relocate or commute to San Ramon, United States, if required.

Nice to have

• Experience with ZIP, Bill.com, or Brex software.
• Background in utilizing AI or automation tools to improve financial accuracy.
• Experience implementing or supporting AI-driven process improvements in finance.
• Familiarity with international payment processes and tax compliance considerations.

Skills & tools

• NetSuite
• Accounts Payable management
• Multi-currency operations
• Financial reporting and audit support
• 1099 compliance
• Vendor relations
• Cash flow forecasting
• Process analysis and optimization
• AI and automation tools in finance

Practical notes

Compensation listed represents base salary only and excludes equity, bonuses, and benefits. The specific salary range for your location will be provided by a recruiter during the hiring process. This is a full-time position based in San Ramon, United States. Candidates must be eligible to work in the United States without sponsorship. The role requires interaction with global teams and vendors, which may involve occasional travel.