Creative Lead - Fixed Term Contract

About the role

This role involves leading creative projects to develop and implement concepts for global campaigns and major events. You will guide multidisciplinary teams to shape the brand's visual identity and narrative, ensuring Deliveroo remains a beloved brand worldwide. This is a 12-month contract position.

Key facts

What you'll do

• Develop and implement creative concepts that align with the company's brand strategy and objectives.
• Lead project teams, ensuring creative excellence for global and local campaigns, and mentor junior team members.
• Collaborate with various stakeholders across departments and markets to maintain creative consistency.
• Define visual direction for concepts and oversee execution across design, photography, motion, and video, utilizing AI tools.
• Work with the Head of Creative and Creative Strategist to refine concepts for marketing campaigns and product launches.
• Utilize current creative technologies, including AI, to produce top-tier creative work.
• Build for creative production with an understanding of process optimization at scale.
• Present clear creative rationales to stakeholders and defend your point of view.
• Lead internal presentations of strategic ideas, guiding project teams in developing and refining creative based on feedback.

Requirements

• Proven experience as a Creative Lead in an agency or in-house environment.
• Background in art direction with a strong portfolio demonstrating art direction skills.
• Exceptional conceptual ability, capable of creating and presenting compelling work.
• Proficiency in integrating creative AI tools into daily work (e.g., Figma Weave or similar node-based AI tools).
• Ability to use AI tools for quick problem-solving and to unlock solutions for production and concept presentation (e.g., Claude, Gemini).
• Awareness of creative process optimization at scale using modern technologies.
• Essential experience in storyboarding and art direction across film/video and photography/stills.
• Capacity to generate and cultivate disruptive ideas that are culturally relevant and commercially viable.
• Highly collaborative, thriving in a people-focused culture.
• Working knowledge of Adobe Creative Suite and Figma.
• Comfortable with fast-paced, dynamic environments and adaptable to change.
• Self-starter with excellent communication, interpersonal, and critical thinking skills.
• Equal dedication to both small tasks and large projects.
• Ability to balance pushing creative boundaries with flexibility when necessary.

Nice to have

• Experience in an in-house setting and within the tech industry.
• Familiarity with Figma and Figma Weave.
• Some experience in line management.

Skills & tools

• Figma
• Figma Weave
• Adobe Creative Suite
• AI tools (e.g., Claude, Gemini)

Practical notes

This role is a 12-month fixed-term contract. The company operates a hybrid working model, requiring 3 days a week at the London HQ. Deliveroo is part of DoorDash, offering collaboration opportunities across DoorDash and Wolt teams. The interview process typically involves 3-4 stages. Deliveroo is committed to diversity, equity, and inclusion, welcoming candidates from all backgrounds. Support for disabilities or long-term health conditions during the application and recruitment process is available upon request.

About the company

Deliveroo is a British multinational online food delivery company. It has been owned by DoorDash since a takeover completed in October 2025. The business is headquartered in London. As of August of the previous year it worked with around 182,000 restaurants, grocers, and retailers. The platform connects consumers with local food and grocery options through a mobile app and website. The firm provides delivery and technology services for on-demand grocery to major UK retailers. This part of the operation supports rapid fulfilment from physical stores. Deliveroo Editions is a subsidiary that operates dark kitchens for the preparation of delivery-only meals. These sites allow restaurant partners to expand into new areas without opening a traditional dining room. The company listed on the London Stock Exchange through an initial public offering. The debut was widely reported as one of the worst in the exchange's history. Shares fell sharply on the first day of trading. Deliveroo continues to focus on logistics technology and network density. It aims to improve delivery speed and selection for customers. The business operates in a competitive European market. It invests in routing algorithms and rider coordination tools. The goal is to maintain a reliable service across its operating zones.