Category & Pricing Analyst

About the role

This position centers on the Hop quick-commerce division, concentrating on grocery delivery via dark stores. You will architect commercial frameworks that govern pricing, promotions, and category management while acting as the primary analytical lead for the Italian market. The role demands ownership of end to end analytical processes, ensuring that data integrity drives strategic decisions. You will translate high level business goals into actionable plans that balance margin discipline with customer growth. Success in this position means becoming the definitive source of truth for category performance in Italy. You will challenge existing assumptions by applying rigorous analysis to retail dynamics. The position requires close collaboration with cross functional partners to align analytics with execution. Ultimately, your work will shape how Deliveroo monetizes its grocery offering in a competitive market.

Key facts

What you'll do

• Conduct deep dives into range performance to identify opportunities for pricing optimization and assortment refinement.
• Design and deploy automated reporting solutions that reduce manual effort and improve decision speed.
• Leverage AI driven tools to streamline commercial workflows and eliminate repetitive analytical tasks.
• Act as the bridge between global strategy and local execution for Italian market teams.
• Translate complex datasets into clear narratives that guide promotional calendar planning and category reviews.
• Build and maintain dashboards that track key performance indicators for leadership review.
• Partner with product and marketing stakeholders to test hypotheses and measure impact.
• Coordinate with technology teams to ensure data models support accurate analysis.
• Establish processes that standardize pricing reviews across regions while allowing local flexibility.
• Monitor competitive landscape shifts and assess their implications on pricing and promotions.
• Develop scenario models to forecast the financial outcomes of strategic changes.
• Ensure all analytical outputs adhere to data governance standards and compliance requirements.
• Drive continuous improvement by documenting best practices for pricing and category workflows.
• Lead specific projects from discovery through delivery, owning timelines and stakeholder communication.

Requirements

• Hold a Bachelor degree in Data Analytics, Economics, Business Administration, or a related quantitative field.
• Bring 1 to 2 years of professional experience in commercial strategy, data analytics, or project management.
• Focus your background on sectors such as retail, e-commerce, or food delivery.
• Demonstrate proven ability to manage programs from start to finish with an emphasis on process automation.
• Show fluency in English in both written and verbal communication.
• Exhibit professional proficiency in Italian to engage effectively with local teams.
• Display capacity to communicate data-driven insights to global stakeholders.
• Understand the fundamentals of pricing, promotions, and margin management.
• Exhibit strong problem solving skills and comfort working with ambiguous problems.

Skills & tools

• SQL
• Excel
• Python
• AI-driven data automation

Nice to have

• Experience with Deliveroo, Wolt, or other marketplace platforms.
• Knowledge of quick commerce or dark store retail models.
• Familiarity with DoorDash operational systems and reporting tools.
• Background in logistics or supply chain analytics.

Practical notes

• This role is not eligible for equity or RSU grants.
• The interview process typically consists of 3 to 4 stages.
• Deliveroo is now part of DoorDash, and this role may involve collaboration across DoorDash and Wolt systems.
• Reasonable adjustments are available for candidates with disabilities or long term health conditions during the hiring process.
• The position is based in Milan, requiring attendance at the main office for hybrid work.
• Standard working hours apply, with flexibility discussed with the hiring manager.
• Candidates must be legally authorized to work in Italy.
• Relocation support is not provided for this role.
• Applications will be reviewed on a rolling basis until the position is filled.
• Successful candidates may be required to complete background checks.
• This role involves exposure to commercial data that may include sensitive pricing information.
• Performance in this position is evaluated based on predefined commercial and analytical objectives.