Revenue Operations Specialist

About the role

Curri is seeking a Revenue Operations Specialist to own the operational backbone of the GTM engine: commission and compensation administration, SPIFF program governance, sprint planning, and business requirements documentation. Today, this work is spread across senior RevOps operators who are also driving strategic initiatives, slowing delivery on program and tooling requests. In this role, you will become the dedicated owner of these repeatable, high-accuracy workflows, reporting to the Senior Director, Growth Operations. You will be responsible for maintaining the integrity and reliability of the core revenue operations processes that directly impact the company's financial performance. This position requires a high degree of ownership and the ability to manage complex, interdependent tasks with precision and consistency. You will serve as the central point of accountability for critical programs and systems that support the sales organization. Your work will ensure that the operational frameworks enabling revenue generation are robust, efficient, and error-free.

Key facts

What you'll do

• Administer end-to-end commission and compensation processes, including monthly and quarterly payout calculations, target-setting cycles, compensation plan drafting, and evaluation and vetting of comp plan tooling.
• Own SPIFF program operations, auditing submissions for eligibility, coordinating with submitters on missing requirements, managing approval routing, and tracking program budgets.
• Author and maintain Business Requirements Documents (BRDs) for GTM tooling, enhancements, and workflow changes, serving as the functional bridge between end users and Revenue Operations engineering resources.
• Manage Notion sprint board coordination, maintaining statuses, triaging the backlog, pulling tasks forward, flagging rollovers and blockers, and aligning stakeholders bi-weekly.
• Administer vendor contracts and software licenses, validating invoices, routing them to AP, managing renewals and negotiations, and maintaining license counts.
• Produce recurring reporting deliverables, including weekly KPI snapshots and board deck inputs, and support attribution audits, hierarchy updates, duplicate record resolution, and ad-hoc data requests across Salesforce, Metabase, and Snowflake.
• Conduct quality assurance on commission calculations and compensation plans to ensure accuracy and compliance with established policies and procedures.
• Drive standardization of operational workflows across the revenue team to improve efficiency and reduce manual effort.
• Collaborate with cross-functional stakeholders to gather requirements and translate business needs into clear, actionable documentation for technical teams.
• Monitor program performance metrics and identify opportunities for optimization within SPIFF and other incentive structures.
• Act as the primary liaison between sales operations, finance, and technology teams to resolve complex operational issues.
• Maintain detailed process documentation and SOPs to ensure continuity and scalability of operations.
• Support ad-hoc projects and strategic initiatives as requested by senior leadership and cross-functional partners.
• Ensure all operational activities are aligned with the company's compliance and internal control frameworks.
• Proactively identify risks, issues, and bottlenecks within operational workflows and recommend actionable solutions.
• Facilitate regular check-ins with stakeholders to ensure alignment and address any emerging needs or concerns.
• Leverage data and analytics to drive insights and support decision-making for revenue operations improvements.
• Contribute to the ongoing enhancement of the Notion sprint board and other operational tools to support team productivity.

Requirements

• 4+ years of experience in a Revenue Operations, Sales Operations, or GTM Operations capacity, including direct experience administering commission or compensation calculations with a zero-tolerance approach to errors on pay-sensitive work.
• Structured communication and documentation skills, able to translate a messy stakeholder conversation into a clean BRD, ROE doc, or process spec without significant editing.
• Systems fluency across CRM (Salesforce experience required), analytics tools (Metabase or equivalent), Claude or ChatGPT along with spreadsheet-heavy workflows and comfort diving into unfamiliar tools.
• Program management discipline and operational range, able to own multiple recurring workstreams simultaneously, maintain sprint boards, flag issues proactively rather than reactively, and move fluidly between strategic program design and routine administrative execution in the same day.
• Stakeholder trust and internal customer orientation, treating front-line reps, sales leaders, and cross-functional partners as internal customers and building credibility through responsiveness and follow-through.
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced, dynamic environment.
• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
• Proven ability to work independently and take ownership of complex projects from start to finish.
• Effective written and verbal communication skills with the ability to influence without direct authority.
• Demonstrated ability to manage confidential and sensitive information with discretion.
• Comfortable working in a remote-first environment and collaborating effectively across distributed teams.
• Willingness to adapt to changing priorities and support the broader needs of the business as they arise.
• Commitment to maintaining the highest standards of accuracy and integrity in all operational activities.
• Familiarity with best practices in operations, process improvement, and project management.

Nice to have

• Exposure to SPIFF or incentive program creation and administration beyond core comp-plan and target-setting work.
• Familiarity with advanced Salesforce functionality beyond end-user use, such as updating duplicate settings, creating or modifying territories, or building custom reports.
• Experience writing BRDs or functional specs for engineering or development teams.
• Background operating as a generalist in a lean ops function with broad, undefined scope.

Practical notes

This role is remote-friendly, with a strong preference for candidates based in Pacific, Mountain, or Central time zones.