Enterprise Risk Management Program Analyst

About the role

You will own the end-to-end execution and ongoing maturity of Crest's Enterprise Risk Management program from the ground up. In this capacity, you will serve as the central coordinator for all Risk Owners and Risk Liaisons, driving consistent communication and alignment across the enterprise. You will act as the primary steward of the enterprise risk register, ensuring the accuracy, integrity, and timely updating of all risk data. This role involves preparing high-impact materials for the ERM Steering Committee and translating complex risk data into clear executive summaries and dashboards. You will be instrumental in tracking mitigation plans and action items, ensuring accountability and closure on risk activities. The position requires a high degree of curiosity and ownership to become Crest's go-to internal expert on the ERM process. You will challenge the status quo by identifying process gaps and proposing practical improvements to enhance program efficiency. This role is built on the Crest values of doing the right thing, winning together, questioning the status quo, and rising to the challenge.

Key facts

What you'll do

Coordinate recurring Risk Owner meetings and Risk Liaison communications, driving data collection, follow-up, and status tracking to ensure timely updates.

Maintain and evolve the enterprise risk register, capturing risk descriptions, owners, gross and net scores, current controls, planned actions, and mitigation status with supporting documentation.

Support the preparation of ERM Steering Committee materials, executive summaries, enterprise risk profile updates, and interactive dashboards to enable informed decision-making.

Track mitigation plans, action items, owners, due dates, and follow-up activities across business units to ensure accountability and progress.

Facilitate risk workshops, Risk Owner meetings, and scoring calibration sessions to align risk assessments and promote program consistency.

Assist in the development and refinement of key risk indicators, risk metrics, and action-plan reporting to enhance program visibility and maturity.

Own the administration of the recurring ERM program calendar, including risk update cycles, meetings, Steering Committee preparation, and follow-up reporting.

Support the development, maintenance, and improvement of ERM tools, templates, process documentation, guidance materials, and training resources for internal use.

Manage Power BI inputs and recurring dashboard updates, performing data validation, trend analysis, and risk reporting to support transparent oversight.

Identify opportunities to streamline ERM processes, reduce administrative burden, clarify expectations, and improve consistency across all business units.

Escalate process gaps, incomplete updates, inconsistent information, or emerging risks requiring leadership attention to ensure proactive management.

Collaborate closely with the Insurance and Risk Manager, external ERM advisors, and cross-functional stakeholders to advance the enterprise risk agenda.

Promote practical risk ownership by educating teams on ERM expectations, timelines, and documentation standards to enhance program adoption.

Drive continuous improvement by analyzing ERM workflows, recommending enhancements, and implementing changes that increase efficiency and effectiveness.

Requirements

Demonstrate strong organization, follow-through, and attention to detail in managing complex risk data and reporting responsibilities.

Manage multiple workstreams, deadlines, data requests, meetings, and recurring reporting cycles simultaneously without compromising quality.

Utilize strong written and verbal communication skills to interact effectively with employees and leaders across multiple business units and functions.

Summarize information clearly and professionally in both written documents and verbal presentations for diverse audiences.

Comfortably engage with cross-functional stakeholders to gather information, clarify requirements, and ensure alignment on risk issues.

Ask targeted questions and follow up on incomplete or inconsistent responses to ensure accuracy and completeness of risk data.

Exercise strong judgment and comfort working through ambiguity when addressing emerging risks and process improvements.

Demonstrate proficiency with Microsoft Office, with a particular focus on advanced Excel and PowerPoint capabilities for data analysis and presentation.

Ability and willingness to rapidly learn ERM concepts, risk terminology, reporting tools, and program methodology in a dynamic environment.

Bring relevant experience in risk management, operations, project coordination, compliance, internal audit, insurance, finance, legal, safety, quality, data analysis, business administration, or process improvement.

Apply practical knowledge of risk management frameworks, controls documentation, and mitigation tracking to support program objectives.

Show commitment to upholding Crest Industries' core values of ownership, teamwork, questioning the status quo, and rising to the challenge in all responsibilities.

Maintain strict confidentiality and handle sensitive risk data with professionalism and integrity in all interactions.

Nice to have

Prior ERM experience is helpful but not required, and may include roles in risk management, operations, project coordination, compliance, internal audit, insurance, finance, legal, safety, quality, data analysis, business administration, or process improvement.

Practical notes

This is a regular full-time position based in Pineville, Louisiana.