Enterprise Account Executive

About the role

<div class="content-intro"><p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. </p> <p>Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. The listing location is United States (Remote).

Key facts

What you'll do

• <div class="content-intro"><p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.
• Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.
• The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. </p> <p>Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia.
• Cresta's leadership includes some of the leading minds in AI today.
• Our CEO, <a href="https://www.linkedin.com/in/pingwu/">Ping Wu</a>, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.</p> <p>Over the next few years, AI is going to redefine how people all over the world interact with businesses every day.
• Come build that future at Cresta.</p></div><div> <div> </div> <div> </div> <div><strong>

Location:</strong> East Coast/Midwest, Remote</div> </div> <p><strong>About the role:</strong></p> <div>As an Enterprise Account Executive you will focus on Large ARR deals.

• You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology.
• At a growing startup, you'll have the opportunity to be apart of a fast growing exciting space that we are leading the charge on and help build an amazing sales culture.  </div> <div> </div> <p><strong>Responsibilities:</strong> </p> <ul> <li>Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies</li> <li>Run complex sales cycles from initial contact to close</li> <li>Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts</li> <li>Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs</li> <li>Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience</li> <li>Hit your number</li> </ul> <p><strong>Qualifications We Value:</strong></p> <ul> <li>5+ years of SaaS software sales experience at an enterprise level </li> <li>Experience negotiating, structuring and executing complex enterprise-level agreements</li> <li>Prior experience leading cross-functional teams through large deal close processes</li> <li>Ability to articulate contractual, technical, and financial value points to customers, including executives</li> <li>Excellent communication and presentation skills with experience presenting to C-level executives</li> <li>Ability to travel </li> </ul> <p><strong>Perks & Benefits:</strong></p> <p>We offer a comprehensive and people-first benefits package to support you at work and in life:</p> <ul> <li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li> <li>Flexible PTO to take the time you need, when you need it</li> <li>Paid parental leave for all new parents welcoming a new child</li> <li>Retirement savings plan to help you plan for the future</li> <li>Remote work setup budget to help you create a productive home office</li> <li>Monthly wellness and communication stipend to keep you connected and balanced</li> <li>In-office meal program and commuter benefits provided for onsite employees</li> </ul> <p><strong>Compensation at Cresta </strong></p> <p>Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people.

Requirements

• <div class="content-intro"><p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.
• The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. </p> <p>Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia.
• Our CEO, <a href="https://www.linkedin.com/in/pingwu/">Ping Wu</a>, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.</p> <p>Over the next few years, AI is going to redefine how people all over the world interact with businesses every day.
• At a growing startup, you'll have the opportunity to be apart of a fast growing exciting space that we are leading the charge on and help build an amazing sales culture.  </div> <div> </div> <p><strong>Responsibilities:</strong> </p> <ul> <li>Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies</li> <li>Run complex sales cycles from initial contact to close</li> <li>Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts</li> <li>Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs</li> <li>Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience</li> <li>Hit your number</li> </ul> <p><strong>Qualifications We Value:</strong></p> <ul> <li>5+ years of SaaS software sales experience at an enterprise level </li> <li>Experience negotiating, structuring and executing complex enterprise-level agreements</li> <li>Prior experience leading cross-functional teams through large deal close processes</li> <li>Ability to articulate contractual, technical, and financial value points to customers, including executives</li> <li>Excellent communication and presentation skills with experience presenting to C-level executives</li> <li>Ability to travel </li> </ul> <p><strong>Perks & Benefits:</strong></p> <p>We offer a comprehensive and people-first benefits package to support you at work and in life:</p> <ul> <li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li> <li>Flexible PTO to take the time you need, when you need it</li> <li>Paid parental leave for all new parents welcoming a new child</li> <li>Retirement savings plan to help you plan for the future</li> <li>Remote work setup budget to help you create a productive home office</li> <li>Monthly wellness and communication stipend to keep you connected and balanced</li> <li>In-office meal program and commuter benefits provided for onsite employees</li> </ul> <p><strong>Compensation at Cresta </strong></p> <p>Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people.
• Final offers are shaped by factors like experience, skills, education, and geography.

About Cresta

Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience.

Sales work is a pipeline: find the right accounts, understand a problem, and close a fit. Forecasting and CRM hygiene exist so a team can see the quarter. This listing names the actual motion for this seat. The rest is how sales orgs typically run, not new quotas we invented.

About the location

The posting places this role in United States (Remote). Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.