Strategic Sales Director, Australia
Job description
This page outlines the role, responsibilities, and qualifications for the Strategic Sales Director position based in Australia. The position is a full-time engagement offering a comprehensive compensation package.
About the role
You command the sales motion for major Australian enterprises, owning end-to-end outcomes and shaping how Cresta wins in the market. This role converts complex value into executive compelling narratives while defining motion for a scaling team. You move fast with data and discipline to open doors and own results.
Key facts
What you'll do
Designing enterprise narratives that reframe value for Australian strategic accounts and unlock bold commitments.
Mapping executive stakeholders and surfacing hidden pain to justify large deals across complex buying groups.
Owning end-to-end pipeline while coordinating with partners to stage, forecast, and close strategic commitments.
Translating product differentiators into competitive advantages that resonate with C-suite audiences under tight timelines.
Championing Cresta capabilities inside and outside meetings so decision-makers see clear operational upside.
Guiding deals through structured negotiation and contracting to secure terms that protect value and momentum.
Creating adoption roadmaps with customer success so new implementations realize promised outcomes quickly.
Tracking leading indicators and pipeline health to adjust plays and keep quarterly and annual targets on track.
Representing sales voice in cross-functional forums so product and marketing evolve with real market feedback.
Chasing down blockers and aligning internal teams to remove friction that stalls enterprise buying.
Requirements
You bring 7 or more years of enterprise SaaS sales at a high level of complexity and scale.
You can articulate financial, contractual, and technical value to executives with precision and clarity.
You have structured and closed large deals across multiple stakeholders while managing risk and compliance.
You travel up to 25% to meet customers and partners in key Australian cities.
You collaborate across functions to design and deliver experiences that feel exceptional to the customer.
Nice to have
Experience operating in regulated industries where compliance and trust are central to buying decisions.
About the company
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Cresta was born from the Stanford AI Lab and has raised more than $270 million from leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. The CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Compensation and benefits
Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries are based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. The company is actively hiring for this role in Australia and offers competitive local pay and benefits. Your recruiter can provide further details.
We offer Cresta employees a variety of medical benefits designed to fit your stage of life. Flexible vacation time promotes a healthy work-life blend. Paid parental leave supports you and your family.
Practical notes
Recruiting email communications from Cresta will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, you should reach out to recruiting@cresta.ai.