Product Manager
Job description
Platform About the role
This role defines and delivers the foundational platform services that power Conga applications.
Product managers decide what a team builds and why. They gather customer feedback, define requirements, and set priorities. Product work spans engineering, design, and business teams and ships products that solve real problems. The role combines research, writing, analysis, and decision making under uncertainty. Product work happens at the intersection of user needs, business goals, and technical feasibility. Most product managers own a roadmap and are judged by the outcomes their teams ship.
Key facts
What you'll do
The role owns the definition and evolution of APIs, integrations, and shared services that connect product teams and unblock workflows.
Platform capabilities translate into measurable business value through close partnership with engineering, architecture, and internal product teams.
Requirements from internal engineering teams and external customers are gathered and translated into clear, actionable platform specifications and service contracts.
Requirements
Three or more years of product management experience focused on platform, infrastructure, or developer-facing products in a B2B SaaS environment are required. Hands-on experience owning APIs, integration frameworks, or shared platform services is expected while treating internal teams as customers.
Comfort with engineering conversations on architecture and trade-offs in system design, API contracts, authentication, authorization, data models, and scalability is necessary. Empathy for external customers and internal engineering teams is required, along with the ability to prioritize requirements and define SLAs and versioning policies. Familiarity with major ecosystem platforms such as Microsoft, SAP, Oracle, or Salesforce is strongly desired.
A bachelor's degree in Engineering, Computer Science, or equivalent practical experience is required. Three or more years of product management experience focused on platform, infrastructure, or developer-facing products in a B2B SaaS environment are required.
Nice to have
Exposure to ML-based platform services or data pipeline products is a plus.
Practical notes
This role is based in Sofia, Bulgaria, and reports to a Group Product Manager. Typical interview steps
Product interviews often include a product sense round, an analytical round, and a behavioral round. Candidates may be asked to design a feature, prioritize a backlog, or estimate a metric. Some loops include a case exercise. Strong candidates show structured thinking and customer empathy. Interviewers want to see how you prioritize when everything matters. Walking through your decision criteria out loud is a strong habit in product interviews.
Good to know
Platform product management focuses on foundational services that enable multiple downstream products.
Success depends on balancing technical depth with clear communication to diverse stakeholders.
Common tools in this space include REST and GraphQL APIs, webhooks, authentication frameworks, and observability platforms.
The role requires empathy for internal customers and data-driven decision-making.
Strong collaboration skills are essential in a highly cross-functional environment.
Questions to ask
Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.
Career growth
Product careers usually move from associate to product manager, then to senior, group, or director levels. Some people specialize in growth, platform, or enterprise products. Others move into general management. Success depends on shipped outcomes rather than shipped output. Product careers often reward generalists early and specialists later. Experience shipping measurable outcomes is the strongest signal for promotion.