Epic Project Director

About the role

The is responsible for serving as the overall program leader for end-to-end enterprise Epic implementations, upgrades, and major optimization efforts across healthcare organizations. This role demands executive level leadership and governance, requiring close partnership with client executives including the CIO, CMIO, CNIO, CFO, and operational leaders to ensure strategic alignment. The hire will own the complete lifecycle of program delivery, delivering on scope, timeline, budget, risk management, and quality outcomes with a high standard of excellence. They will provide leadership to junior staff, actively supporting the development of their skills and delivery knowledge to build a stronger team. The role involves participation in program governance structures such as steering committees, executive reporting, and critical decision forums to maintain momentum. The successful candidate will proactively identify risks and issues, developing mitigation plans and driving resolution with senior stakeholders to keep projects on track. They will ensure alignment across Epic and internal client teams, removing blockers and fostering collaboration throughout the engagement. In addition, they will support client readiness activities, including change management, training strategy, cutover planning, and go-live support to enable smooth transitions.

Key facts

What you'll do

• Serve as the overall program leader for end-to-end enterprise Epic implementations, upgrades, and major optimization efforts across healthcare organizations, taking full ownership of delivery success.
• Provide executive level leadership and governance, partnering closely with client executives (CIO, CMIO, CNIO, CFO, operational leaders) to align strategy and execution.
• Lead end-to-end program delivery, owning scope definition, timeline management, budget control, risk management, and quality outcomes for complex healthcare technology initiatives.
• Provide leadership to junior staff, mentoring team members and supporting the development of their skills and delivery knowledge to strengthen the overall capability of the team.
• Participate in program governance structures, including steering committees, executive reporting, and decision forums, to ensure transparency and timely decision-making.
• Proactively identify risks and issues, developing mitigation plans and driving resolution with senior stakeholders to minimize disruptions and protect project objectives.
• Ensure alignment across Epic and internal client teams, facilitating communication and collaboration to maintain coherence across all workstreams.
• Support client readiness activities, including change management, training strategy, cutover planning, and go-live support to ensure that the organization is fully prepared for new capabilities.
• Demonstrate strong ownership of end-to-end program delivery, coordinating efforts across multiple workstreams to meet defined milestones and business outcomes.
• Apply advanced problem-solving skills to navigate complex challenges, balancing competing priorities while maintaining focus on client value and success.
• Leverage deep expertise in Epic implementation best practices to guide decision-making and ensure that deliverables meet industry standards and client expectations.
• Act as a trusted advisor to client leadership, translating technical concepts into actionable plans that support organizational transformation and operational excellence.
• Drive continuous improvement within program processes, identifying opportunities to enhance efficiency, collaboration, and outcomes throughout the project lifecycle.
• Build and maintain strong relationships with stakeholders at all levels, fostering trust and collaboration to support successful implementation and adoption.

Requirements

• Proactively identify risks and issues, develop mitigation plans, and drive resolution with senior stakeholders to ensure that project obstacles are addressed promptly and effectively.
• You need Ensure alignment across Epic and internal client teams, establishing clear communication channels and shared understanding of objectives and dependencies.
• Support client readiness activities, including change management, training strategy, cutover planning, and go-live support to facilitate a seamless transition to the new system.
• You need Qualifications and Desired Skills, including a strong background in healthcare consulting or healthcare IT with a deep focus on Epic implementations and proven ability to deliver in complex environments.
• + years of healthcare consulting or healthcare IT experience, with a deep focus on Epic implementations, demonstrating a track record of success in delivering large-scale technology initiatives.
• You need Prior management consulting experience is strongly preferred, bringing a consultative mindset and structured approach to problem-solving and client engagement.
• Proven experience serving as a Project Director or Program Director on at least one large-scale Epic implementation, showing the ability to manage multifaceted projects end-to-end.
• Demonstrated working knowledge of Epic implementation methodologies and core tools to effectively lead planning, execution, risk management, and stakeholder decision making across all phases of an Epic deployment (build, testing, training, go-live, and stabilization).
• Strong capability to operate independently and as part of a collaborative team, balancing autonomy with the ability to work closely with cross-functional stakeholders and client representatives.
• Excellent communication and interpersonal skills, enabling clear and persuasive communication with executive-level audiences and diverse project team members.
• High level of adaptability and resilience, comfortable navigating ambiguity and driving progress in fast-paced, dynamic healthcare technology environments.
• Commitment to maintaining confidentiality and demonstrating professionalism when handling sensitive client information and strategic initiatives.
• Results-oriented mindset with the ability to manage multiple priorities, meet deadlines, and deliver high-quality outcomes in a demanding temporary engagement.

Practical notes

Note: Serve as the overall program leader for end-to-end enterprise Epic implementations, upgrades, and major optimization efforts across healthcare organizations.

Provide executive level leadership and governance, partnering closely with client executives (CIO, CMIO, CNIO, CFO, operational leaders).

Lead end-to-end program delivery, including scope, timeline, budget, risk management, and quality outcomes.

Provide leadership to junior staff, supporting development their skills and delivery knowledge.

Participate in program governance structures, including steering committees, executive reporting, and decision forums.

Proactively identify risks and issues, develop mitigation plans, and drive resolution with senior stakeholders.

For , Ensure alignment across Epic and internal client teams.

Support client readiness activities, including change management, training strategy, cutover planning, and go-live support.

Proactively identify risks and issues, develop mitigation plans, and drive resolution with senior stakeholders.

For , Ensure alignment across Epic and internal client teams.

Support client readiness activities, including change management, training strategy, cutover planning, and go-live support.

For , Qualifications and Desired Skills.

• years of healthcare consulting or healthcare IT experience, with a deep focus on Epic implementations.

For , Prior management consulting experience is strongly preferred.

Proven experience serving as a Project Director or Program Director on at least one large-scale Epic implementation.

Demonstrated working knowledge of Epic implementation methodologies and core tools to effectively lead planning, execution, risk management, and stakeholder decision making across all phases of an Epic deployment (build, testing, training, go-live, and stabilization).