Customer CIO

About the role

As a , you will play a pivotal role in bridging the gap between technology and business strategy for our clients. This position is designed for a seasoned professional who can understand complex business needs and translate them into actionable technology solutions. You will work closely with our clients to ensure they are leveraging technology effectively to drive their business objectives. This role demands a strategic mindset, excellent communication skills, and a deep understanding of the technology landscape.

Key facts

What you'll do

• Collaborate with clients to understand their business goals and challenges, providing strategic technology insights to help them achieve their objectives.
• Develop and implement technology roadmaps that align with clients' business strategies, ensuring that technology investments deliver maximum value.
• Serve as the primary point of contact for clients, fostering strong relationships and ensuring high levels of customer satisfaction.
• Analyze and assess clients' existing technology infrastructure, identifying areas for improvement and recommending solutions that enhance efficiency and effectiveness.
• Lead cross-functional teams to deliver technology projects on time and within budget, ensuring that all stakeholders are aligned and informed throughout the process.
• Provide thought leadership on emerging technologies and industry trends, helping clients stay ahead of the curve and make informed decisions.
• Conduct regular reviews and assessments of technology performance, providing clients with insights and recommendations for ongoing optimization.
• Mentor and guide junior team members, fostering a culture of continuous learning and professional development within the organization.
• Prepare and present reports to clients and internal stakeholders, clearly communicating complex technical concepts in an understandable manner.
• Participate in business development activities, identifying opportunities for new projects and helping to expand Cb20's client base.
• Collaborate with sales and marketing teams to create compelling proposals and presentations that showcase Cb20's value proposition.
• Stay current with industry standards and best practices, ensuring that Cb20 remains a leader in technology consulting.

Requirements

• A minimum of 10 years of experience in technology consulting, with a strong focus on client engagement and relationship management.
• Proven track record of successfully leading technology projects and initiatives, with a deep understanding of project management methodologies.
• Exceptional communication skills, with the ability to convey complex technical information to non-technical stakeholders.
• Strong analytical and problem-solving skills, with a keen ability to assess business needs and develop strategic technology solutions.
• Experience in developing and implementing technology roadmaps that align with business objectives.
• Familiarity with a wide range of technologies, including cloud computing, data analytics, cybersecurity, and enterprise software solutions.
• Ability to work collaboratively in a team environment, while also being self-motivated and capable of working independently.
• Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; advanced degrees are a plus.

Nice to have

• Experience in specific industries such as finance, healthcare, or manufacturing, providing insights into sector-specific challenges and solutions.
• Certifications in project management (PMP, Agile) or technology-related fields (AWS, Azure, etc.).
• Previous experience in a CIO or senior technology leadership role, providing a unique perspective on client needs.
• Familiarity with regulatory requirements and compliance standards relevant to technology implementations.

Skills & tools

• Proficiency in project management tools such as Jira, Trello, or Asana.
• Familiarity with data visualization tools like Tableau or Power BI.
• Understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of enterprise software solutions including CRM, ERP, and collaboration tools.
• Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentations.

Practical notes

• This position may require occasional travel to client sites, depending on project needs.
• Candidates should be prepared for a dynamic work environment where priorities may shift based on client demands.
• Cb20 values diversity and is committed to creating an inclusive workplace; we encourage applications from individuals of all backgrounds.
• Interested candidates can apply through our careers page at https://cb20.bamboohr.com/careers/163.

At Cb20, we are dedicated to helping our clients navigate the complexities of technology in today's fast-paced business environment. If you are a strategic thinker with a passion for technology and a desire to make a meaningful impact, we would love to hear from you.