Manager, Current Schedules

About the role

In this pivotal role, you will be responsible for overseeing the scheduling and planning of vehicle deliveries across the nation within the Fulfillment Centralized Scheduling and Planning team. Your leadership will guide a team of analysts as they work to enhance operational workflows, ensuring that inventory is moved efficiently throughout the country. This position is crucial for maintaining the high standards of service that Carvana is known for, as you will be at the forefront of optimizing delivery processes.

Key facts

What you'll do

• Lead and mentor a team of analysts dedicated to the coordination and oversight of market operations schedules, fostering a collaborative and productive work environment.
• Enhance scheduling effectiveness by striking a balance between delivery speed, operational costs, and the quality of service provided to customers.
• Collaborate with both internal teams and external partners to refine internal tools and address complex challenges related to resource planning.
• Manage real-time adjustments to schedules to ensure that customer experiences remain uninterrupted and positive.
• Conduct thorough analyses of network planning data to uncover trends and proactively address potential constraints that could impact operations.
• Uphold team accountability by providing regular performance feedback and establishing clear, achievable goals for team members.
• Prepare and present reports on project advancements and the overall impact of the department to senior management, ensuring transparency and alignment with company objectives.
• Drive continuous improvement initiatives within the team to enhance efficiency and effectiveness in scheduling processes.
• Monitor industry trends and best practices to keep the team informed and competitive in the market.
• Foster a culture of innovation by encouraging team members to propose new ideas and solutions for operational challenges.
• Ensure compliance with company policies and procedures while maintaining a focus on customer satisfaction and operational excellence.

Requirements

• A bachelor's degree in a quantitative discipline such as engineering, supply chain management, operations, or another STEM-related field is essential.
• Advanced skills in Google Sheets and Excel are required to analyze data and create reports effectively.
• Proven ability to achieve results while navigating through ambiguous or incomplete data sets, demonstrating strong analytical skills.
• Exceptional multitasking and prioritization abilities, with a knack for solving complex problems efficiently.
• Capability to uphold high standards of work in a dynamic, fast-paced environment, ensuring that deadlines are consistently met.
• Strong verbal and written communication skills are necessary for effective collaboration and reporting.
• Fluency in English is required to communicate with team members and stakeholders effectively.
• Flexibility in working hours is important, as the role may require adjustments based on operational needs.

Nice to have

• Experience with SQL is a plus, as it can enhance data analysis capabilities.
• A background in demand modeling or familiarity with transportation management systems can be beneficial for understanding logistics operations.
• Knowledge of scheduling software or geographic information systems (GIS) would be advantageous in optimizing delivery routes and schedules.

Skills & tools

• Proficiency in Excel and Google Sheets for data analysis and reporting.
• Familiarity with SQL for database management and querying.
• Experience with scheduling software to enhance operational efficiency.
• Understanding of demand modeling techniques to predict and manage inventory needs.
• Knowledge of transportation management systems to streamline logistics operations.
• Familiarity with geographic information systems to optimize routing and scheduling.

Practical notes

This is a full-time salaried position that offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with company matching, pet benefits, student loan assistance, and discounts on vehicle purchases. Employment is contingent upon the successful completion of a background check. Please note that this position does not offer visa sponsorship. Carvana is committed to being an equal opportunity employer, promoting diversity and inclusion within the workplace.