Growth B2B Internship

About the role

The offers a structured opportunity to drive measurable impact on the company's commercial performance. In this role, you will own the daily operational follow-up of the SMB segment, focusing intensely on SLAs, data quality, and process compliance to ensure execution aligns with strategic goals. You will identify frictions, inconsistencies, and bottlenecks hidden within the commercial process and collaborate cross-functionally with commercial, marketing, and operations teams to implement data-driven improvements. A core part of the position involves documenting key processes by creating playbooks, defining metrics, and mapping operational flows for clarity and scalability. You will analyze the SMB funnel conversion across channel, country, segment, and stage to uncover where value is being lost or gained. The internship requires you to maintain and update recurring reporting assets that keep stakeholders informed of performance in real time. You will detect patterns, deviations, and improvement opportunities from data, then translate those findings into clear and actionable recommendations for the business. Another key responsibility is to investigate opportunities to grow SMBs by evaluating segments, markets, and acquisition efficiency from the ground up. You will explore AI and automation tools to accelerate analysis, prototype ideas rapidly, and scale learnings across teams. Finally, you will support the definition and tracking of growth experiments focused specifically on conversion, activation, and efficiency to close the loop between insight and action.

Key facts

What you'll do

• Execute daily operational follow-up of the SMB segment, monitoring SLAs, data quality, and process compliance to ensure targets are met.
• Identify frictions, inconsistencies, and bottlenecks in the commercial process through systematic observation and data review.
• Collaborate with commercial, marketing, and operations teams to design and implement data-driven improvements that move the needle.
• Document key processes by building playbooks, defining metric standards, and mapping end-to-end operational flows for future reference.
• Analyze SMB funnel conversion across channel, country, segment, and stage to reveal where prospects drop off or convert at higher rates.
• Maintain and update recurring reporting dashboards and narratives that provide timely insights to internal stakeholders.
• Detect patterns, deviations, and improvement opportunities from data using structured analytical techniques and logical reasoning.
• Translate complex findings into clear and actionable recommendations that business leaders can understand and act upon immediately.
• Investigate opportunities to grow SMBs by testing hypotheses around segments, markets, and acquisition efficiency to drive scalable growth.
• Explore AI and automation tools to speed up analysis, prototype low-cost ideas, and scale successful learnings across the organization.
• Support the definition of growth experiments and track their performance over time with a focus on conversion, activation, and operational efficiency.
• Partner with cross-functional stakeholders to align on priorities, validate insights, and ensure recommendations are feasible and impactful.
• Synthesize raw data into structured narratives that highlight root causes, trends, and potential next steps for commercial teams.
• Contribute to the continuous improvement of reporting cadence, data definitions, and operational controls to reduce manual effort and errors.
• Act as an operational link between strategy and execution by ensuring that commercial activities are measurable, transparent, and optimized.

Requirements

• You are in the final year of a degree or master's in ADE, Engineering, Economics, Data, Business Analytics, or a similar quantitative field.
• You possess an operational mindset, meaning you can understand processes, detect frictions quickly, and propose practical solutions.
• You demonstrate solid mastery of Excel and Google Sheets, including the ability to analyze funnels, build formulas, and structure data sets.
• You show natural curiosity and initiative to explore new tools, test hypotheses, and find answers independently without constant supervision.
• You communicate in a clear, structured, and business-oriented manner, both in writing and verbally, even under time pressure.
• You have native-level or equivalent proficiency in Spanish, enabling you to operate effectively in a Spanish-speaking business environment.
• You are comfortable working with data integrity issues and can use basic data cleaning techniques to ensure reporting accuracy.
• You can manage multiple tasks simultaneously while maintaining a high level of attention to detail and ownership.
• You have strong analytical thinking and problem-solving skills, with the ability to break down complex problems into manageable parts.
• You are comfortable collaborating with stakeholders across departments, aligning priorities, and contributing to joint decision-making.
• You have a proactive attitude toward process improvement and are willing to challenge the status quo to find better ways of working.
• You are able to work in an agile environment where priorities may shift quickly based on business needs and new insights.
• You respect deadlines and can deliver high-quality work on time even when juggling several responsibilities at once.
• You are comfortable using CRM systems to log interactions, track activities, and maintain accurate records of commercial operations.

Nice to have

• Data handling knowledge, especially experience with Tableau, is helpful for building and interpreting visualizations.
• A strong interest in AI, automation, or no-code tools that can accelerate repetitive tasks and improve accuracy.
• Desirable experience with Salesforce or other CRMs to understand how commercial data is captured and used.
• Intermediate English skills that allow you to understand documentation and communicate effectively in multinational settings.
• Previous experience in operations, sales, startups, consulting, or business analysis that provides exposure to commercial workflows and performance metrics.

Practical notes

This internship requires daily availability in Madrid due to the operational nature of the role and close collaboration with local teams. Travel within the region may be required for meetings and process reviews. No visa sponsorship is available for this position. The internship has fixed application deadlines, and early submission is strongly recommended to secure consideration.