Product Manager, Platform

About the role

The hire owns the end-to-end product strategy and roadmap for automating deployments of the C3 Agentic AI Platform across C3-managed, customer, and Federal cloud environments. They drive cross-functional collaboration among Engineering, Cloud Operations, Product, and Field Operations to deliver automated provisioning and deployment repeatability. This role translates complex cloud deployment requirements into clearly defined product features, acceptance criteria, and prioritized backlog items. The position manages a comprehensive deployment automation roadmap while ensuring multi-cloud coverage and data residency requirements are met. The hire will partner with platform teams to resolve foundational blockers related to tenant onboarding, infrastructure configuration, and operational readiness. They will serve as a trusted product leader to cross-functional stakeholders and executive leadership, framing trade-offs and prioritizing investments. This role spans both commercial deployments and Federal deployments aligned to strict compliance controls and security standards.

Key facts

What you'll do

Define and own the end-to-end product vision and roadmap for deployment automation across all C3 deployment environments.

Translate sophisticated cloud deployment requirements into clearly defined product features, acceptance criteria, and prioritized backlog items.

Create and maintain detailed profiles of deployment targets and customer environments, including infrastructure configurations and cloud tenancy models.

Partner with Cloud Operations, Platform Engineering, Services, and customers to evaluate and improve deployment automation maturity and repeatability.

Drive cross-functional alignment across Engineering, Cloud Operations, Field Operations, Marketing, Sales, and Services for deployment capabilities.

Justify roadmap investments and trade-offs using quantitative and qualitative evidence, including deployment velocity metrics and operational impact data.

Lead the customer-managed deployment experience, including private connectivity, customer-managed keys, IAM federation, and Kubernetes-on-customer-cluster patterns.

Set and enforce deployment KPIs such as time-to-stand-up a new tenant, deployment success rate, and mean-time-to-recover for failed rollouts.

Define how a single platform release flows through hardened, compliance-bound pipelines to reach every target environment securely.

Oversee multi-cloud coverage, data residency requirements, and platform rollout plans across all deployment targets.

Collaborate with platform teams to resolve foundational blockers related to tenant onboarding, infrastructure configuration, and operational readiness.

Serve as a trusted product leader to stakeholders and executive leadership, ensuring deployment capabilities are well understood and prioritized.

Requirements

Bachelor of Science in a STEM field; MBA or Master of Science preferred.

5+ years of product management or technical program management experience, with a strong track record in delivering complex platform products.

5+ years of experience working in cloud environments such as AWS, Azure, and GCP, including designing and operating distributed systems.

Strong understanding of enterprise software deployment patterns, infrastructure as code, and configuration management practices.

Experience with Federal cloud environments and compliance frameworks such as FedRAMP Moderate/High and DoD IL4-IL6 is required.

Demonstrated ability to define and track leading indicators of deployment performance and reliability.

Proven experience managing cross-functional teams and aligning stakeholders with conflicting priorities.

Excellent written and verbal communication skills, with the ability to translate technical concepts into clear product requirements.

Strong analytical skills and comfort working with quantitative data to drive product decisions.

Nice to have

Experience with Kubernetes, CI/CD pipelines, and infrastructure automation tools.

Knowledge of commercial and public sector sales motions and customer engagement models.

Familiarity with C3 Ai products and the C3 Agentic AI Platform.

Practical notes

This is a full-time position located in Redwood City, California.

The role may require travel to customer sites and field operations as needed.

Employment eligibility verification will be required in accordance with U.S. regulations.

About C3 Ai

C3 Ai is hiring for Product Manager, Platform. The listing location is Redwood City, California, United States.

This Product Manager, Platform opening is posted for Redwood City, California, United States.