Network Engineer

About the role

The is responsible for designing, maintaining, and scaling the global network infrastructure that powers our communication and data systems. You will operate within a distributed team environment, managing enterprise connectivity and ensuring seamless integration between our office locations and security environments. This role involves implementing automation initiatives to streamline operations and enhance reliability across the network footprint. You will play a critical part in maintaining high availability and performance standards for our network services. The position requires a proactive approach to infrastructure management and collaboration with cross-functional teams. You will own the architecture of network solutions that support our business objectives and technical requirements. Your work will directly influence the efficiency and security of our global communication channels. This role demands a strong commitment to operational excellence and continuous improvement in network operations.

Key facts

What you'll do

• Architect and deploy LAN, WAN, wireless, and security solutions across our global enterprise network infrastructure.
• Manage network projects from initial requirements gathering through final implementation and operational handoff to support teams.
• Configure and maintain Juniper SRX firewall platforms and EX switching infrastructure to meet enterprise security and performance standards.
• Design enterprise WiFi environments, including conducting site surveys and performing RF planning to optimize coverage and capacity.
• Use Elasticsearch for SNMP telemetry collection, analysis, and performance monitoring of network devices.
• Implement automation strategies to reduce manual configuration tasks and improve operational efficiency across network workflows.
• Manage vendor relationships and technology procurement processes to ensure timely delivery of network solutions and services.
• Travel to global sites to support infrastructure builds, upgrades, and major deployment activities as required.
• Conduct root cause analysis for complex network issues and lead post-mortem reviews to prevent future occurrences.
• Provide high-level technical support for the global IT Service Desk on network-related issues and escalations.

Requirements

• Possess 5+ years of professional experience in enterprise network engineering roles with demonstrated history in complex environments.
• Demonstrate proficiency with routing protocols, subnetting methodologies, VLAN implementations, VPN technologies, load balancing solutions, traffic shaping techniques, IDS/IPS systems, and 802.1x authentication frameworks.
• Show expertise in configuring and managing Juniper SRX firewall platforms and EX switching infrastructure in production environments.
• Maintain background in designing, implementing, and maintaining enterprise WiFi networks including current standards and best practices.
• Prove project management skills within a formal change management process with documented experience handling network infrastructure projects.
• Demonstrate experience managing external vendors and third-party providers for network services and equipment.
• Exhibit ability to physically lift 40 lbs during installation, maintenance, or troubleshooting activities in data center or office environments.
• Show willingness to travel internationally on an as-needed basis to support global network infrastructure initiatives.
• Display strong understanding of network security principles and implementation of security best practices in enterprise environments.
• Demonstrate ability to work effectively in a hybrid team environment with distributed collaboration across multiple locations.
• Show commitment to following established network documentation standards and maintaining accurate infrastructure records.
• Demonstrate analytical skills for troubleshooting complex network issues using various monitoring tools and techniques.

Nice to have

• Experience with Ruckus wireless systems including controller and access point management.
• Familiarity with Okta, Active Directory, and RADIUS authentication frameworks and integration scenarios.
• Experience with ZScaler or similar cloud security platforms for network traffic inspection and control.
• Proficiency with Elasticsearch for data visualization, alerting, and performance metric analysis.

Practical notes

This position operates as a hybrid role with a combination of remote and on-site work requirements. Braze provides competitive compensation packages including equity participation, retirement plans, flexible time off policies, and comprehensive health benefits for eligible employees. The company utilizes AI-assisted tools during the recruitment process for screening purposes and administrative tasks to streamline hiring workflows. Candidates who have concerns about AI-assisted screening or wish to request manual review of their application materials may contact talentdata.privacy@braze.com for assistance with opt-out requests or accommodation needs. No specific deadlines are published for this role, and interested candidates are encouraged to submit applications as soon as possible for consideration. Travel requirements include both domestic and international travel to global office locations as project needs arise throughout the year. The successful candidate must be prepared to participate in occasional after-hours support for critical network infrastructure events as required by business needs.