Engineering Manager Post-Booking Squad

About the role

The post-booking phase defines the traveler's peace of mind after booking confirmation, and as Engineering Manager of this squad you will own the end-to-end delivery of this critical experience. You will lead a diverse team of frontend and backend engineers to build a scalable and reliable "After-Book" platform that unifies services for carpool, bus, and train. Your mission is to drive BlaBlaCar's transformation into a global marketplace by enabling a seamless, trustworthy, and transparent journey from payment completion to final arrival. You will work hand-in-hand with a Product Manager, a Product Designer, and the Data team to define the vision and execute the roadmap. In this role, you will foster a culture of technical excellence across the organization while ensuring that digital tickets, ride plans, and modifications are managed with precision and reliability.

Key facts

What you'll do

You will set the technical direction alongside product and design partners and define a roadmap that balances ambition with practical delivery. You will design architectures for tickets, plans, and modification flows to ensure clarity across bus, train, and carpool services. You will build cross-team rituals and coordinate sprints so that performance, stability, and scalability remain aligned over time. You will guide frontend and backend specialists, mentoring teams while maintaining high craftsmanship standards in all deliverables. You will drive operational discipline by introducing tooling and automation that removes friction for the entire squad. You will implement observability and testing practices that protect the traveler experience at every stage of the post-booking journey. You will partner with data experts to validate hypotheses and refine behaviors based on real user signals and business outcomes. You will support the global vision by unifying post-booking services into one high-performance backbone for all markets. You will prioritize deliverables based on business objectives and provide regular updates to stakeholders on squad progress. You will act as the primary engineering advisor to Product Managers and business stakeholders across OTA, Bus, Train, and Carpool.

Requirements

Hands-on management experience is mandatory, and you must lead engineers through mentorship and clear career paths while maintaining strong people leadership skills. You must have shipped consumer products that are reliable, scalable, and secure in production environments. Technical depth is required, with essential knowledge of backend technologies like Java and Spring systems. You must also be familiar with frontend stacks involving Kotlin, Swift, React, and TypeScript to bridge implementation details effectively. You must communicate fluently in English to translate technical constraints for business and compliance audiences with clarity. You must demonstrate problem-solving resilience by delivering results in high-stakes environments and prioritizing high-value tasks without losing momentum. You must apply agile mastery by guiding Scrum or Kanban processes that respect both pace and quality in fast-moving contexts. If you do not meet all the listed qualifications, you are still encouraged to apply by explaining why you would be a strong candidate in your submission. You should easily bridge business, compliance, and engineering constraints to ensure alignment across teams. You must show a proven ability to manage multiple stakeholders and maintain focus on long-term technical strategy. You are expected to mentor and develop engineers through regular feedback and thoughtful career planning initiatives.

Nice to have

Experience with marketplace models and regulatory demands will strengthen your contributions to this journey and help you navigate complex operational requirements. Familiarity with the nuances of post-booking flows in transportation networks will allow you to anticipate edge cases and design more robust solutions. Understanding data-driven decision making and experimentation practices will help you refine the roadmap based on measurable outcomes. Experience working in a fully remote or hybrid environment with internationally distributed teams will support effective collaboration across the 5 global offices. Knowledge of BlaBlaCar's carpool, bus, and train products will enable faster integration with existing services and smoother cross-squad alignment.

Practical notes

The role follows a hybrid model, requiring 2 to 3 days in the office per week. You are entitled to a minimum of 25 days of holiday annually, plus 4 additional weeks of leave beyond legal maternity or paternity provisions. You will enjoy free and unlimited carpooling and bus travel, and 50% of your transportation costs are covered under the Forfait Mobilité Durable plan. The company supports personal growth through training, mentorship, and internal mobility programs, and an employee stock ownership plan is available. Regular team building events are organized, and mental health support is accessible through Moka.care. You receive 1 day off annually to test our product in real conditions and 1 day per year for social engagement with non-profit organizations.