Prenatal Account Support Representative

About the role

Join BillionToOne as a Prenatal Account Support Representative, where you will be a vital part of our mission to revolutionize prenatal healthcare through innovative diagnostic solutions. In this on-site role based in Los Angeles, CA, you will focus on promoting and expanding the adoption of our flagship product, the UNITY Fetal Risk Screen, among obstetric healthcare providers. Your primary responsibility will be to engage directly with OBGYN clinics, maternal-fetal medicine practices, and other relevant healthcare providers to increase awareness, understanding, and utilization of our testing services. This position offers an exciting opportunity to work closely with medical professionals, support the growth of a pioneering biotech company, and contribute to improved prenatal outcomes through advanced genetic testing.

Key facts

What you'll do

• Actively engage with obstetricians, maternal-fetal medicine specialists, and genetic counselors to promote the benefits of the UNITY Fetal Risk Screen, emphasizing its clinical value and unique features.
• Build and nurture strong, professional relationships with healthcare providers, clinic administrators, and key opinion leaders within your designated geographic region.
• Identify new business opportunities by prospecting within your assigned territory, including clinics, hospitals, Federally Qualified Health Centers, and other healthcare facilities involved in prenatal care.
• Support existing clients by providing ongoing education, answering questions, and ensuring the successful adoption and utilization of our diagnostic tests.
• Develop and implement strategic plans tailored to your region to increase product awareness and market penetration, aligning with company goals and regional healthcare needs.
• Manage the entire sales process from initial outreach, product demonstrations, addressing provider concerns, to closing sales and onboarding new clients.
• Represent BillionToOne at local industry events, trade shows, and conferences to showcase our products, network with healthcare professionals, and gather market intelligence.
• Collaborate with internal teams, including marketing and clinical support, to relay feedback from providers, improve customer experience, and refine sales strategies.
• Educate healthcare providers on the clinical advantages of our tests, including how they support patient care and improve prenatal screening accuracy.
• Maintain detailed records of sales activities, client interactions, and pipeline status using CRM tools to ensure effective follow-up and reporting.
• Stay informed about industry trends, competitive products, regulatory updates, and advancements in molecular diagnostics and genetic testing relevant to prenatal screening.
• Support the company's mission and values by demonstrating professionalism, integrity, and a commitment to improving healthcare outcomes for expectant mothers and their babies.

Requirements

• A minimum of three years of outside sales experience within the healthcare industry, particularly targeting providers in your geographic region.
• Proven success in sales roles, with a track record of meeting or exceeding targets and building long-term client relationships.
• Strong communication skills, capable of delivering compelling presentations and educational sessions to diverse healthcare audiences.
• Excellent organizational skills, with the ability to manage multiple accounts, prioritize tasks, and operate independently.
• Knowledge of HIPAA regulations and patient privacy standards, ensuring compliance in all interactions.
• Self-motivated, results-driven, and adaptable, with a proactive approach to identifying opportunities and closing deals.
• Ability to travel locally within the Los Angeles area as needed to meet with clients, attend events, and conduct product demonstrations.
• A professional demeanor and strong interpersonal skills, capable of establishing trust and credibility with healthcare providers.
• Demonstrated understanding of the healthcare landscape, especially in women's health, prenatal care, or genetic testing, is highly desirable.
• Familiarity with sales software, CRM tools, and basic data analysis to track progress and optimize outreach efforts.
• A commitment to ethical standards and confidentiality, respecting the sensitive nature of healthcare data and patient information.

Nice to have

• Experience working in a startup or fast-paced environment, demonstrating flexibility and resilience.
• Background in women's health, obstetrics, or maternal-fetal medicine, providing context for product promotion.
• Clinical laboratory experience or familiarity with genetic testing technologies, enhancing credibility with healthcare providers.
• Existing professional network within the prenatal care community, facilitating quicker relationship-building and trust.

Skills & tools

• Proficiency with CRM software and sales tracking tools to manage client interactions and pipeline development.
• Basic understanding of molecular diagnostics, genetic testing, and prenatal screening technologies.
• Strong presentation skills, with the ability to educate and persuade healthcare professionals about complex scientific concepts.
• Excellent time management and organizational skills to balance multiple client accounts and activities.
• Ability to analyze market data and feedback to refine sales strategies and improve outreach effectiveness.

Practical notes

• This position is open to candidates who require visa sponsorship, supporting a diverse applicant pool.
• The role offers a comprehensive benefits package, including multiple medical plan options, generous parental leave, and a 401(k) plan with company matching.
• Total annual compensation for this role is $128,991, which includes a base salary of $108,174.
• The position is based on-site in Los Angeles, CA, with local travel within the region to meet with healthcare providers and attend industry events.
• Candidates should be prepared for frequent travel within the Los Angeles area and must have reliable transportation.
• The company emphasizes an inclusive work environment and encourages applicants from all backgrounds to apply.
• BillionToOne is committed to equal opportunity employment and does not discriminate based on race, religion, gender, sexual orientation, age, disability, or veteran status.
• The role involves engaging with healthcare providers in a professional setting, providing education, and supporting product adoption to improve prenatal screening outcomes.

If you are passionate about advancing prenatal diagnostics and making a meaningful impact on maternal and fetal health, we invite you to apply today and join our innovative team at BillionToOne.