Technical Product Manager

About the role

You will own the end-to-end lifecycle of logistics and fulfilment features that sit at the heart of our platform, translating complex operational realities into intuitive product experiences for merchants and warehouse teams. You will act as the primary interface between our technical teams and our customers in the logistics and retail sectors, ensuring that their voices are heard and embedded into the product roadmap. You will design and define the future of our order management and fulfilment capabilities, making strategic trade-offs to deliver measurable value across all our European operations. You will partner closely with engineering and data to validate hypotheses, prioritise features, and iterate based on real-world performance and user feedback. You will drive the discovery process for new logistics capabilities, ensuring that every solution we ship is both technically sound and aligned with commercial objectives. You will own key metrics such as order accuracy, fulfilment speed, and system reliability, taking responsibility for their continuous improvement. You will contribute directly to building the operating system that enables modern commerce at scale, working on the critical workflows that our customers depend on every day. You will help set the standard for product excellence in logistics technology, influencing best practices across the company and beyond.

Key facts

What you'll do

Conduct in-depth discovery sessions with merchants, warehouse operators, and logistics partners to uncover pain points and opportunities for new features.

Define product requirements and user stories that clearly communicate needs to engineering, designers, and stakeholders across the organisation.

Translate complex logistics workflows into intuitive product experiences that enable non-technical users to configure and monitor their operations.

Collaborate with data analysts to define, track, and optimise key product metrics such as order accuracy, processing times, and system uptime.

Work closely with the engineering team to break down features into technical tasks, ensuring feasibility, scalability, and maintainability.

Own the roadmap for the fulfilment feature set, balancing short-term merchant needs with long-term strategic platform goals.

Partner with customer success and sales to understand competitive positioning and ensure our product meets market expectations.

Lead scoping sessions to determine the minimal viable product for new initiatives, focusing effort on the highest impact opportunities.

Coordinate with operations and warehouse teams to ensure product specifications are aligned with real-world constraints and capabilities.

Represent Bigblue in cross-functional discussions, advocating for the product vision while incorporating feedback from technical and commercial stakeholders.

Create documentation and process maps that capture product decisions, enabling consistent execution across teams and new hires.

Conduct regular reviews of shipped features, using performance data and user feedback to inform future iterations and improvements.

Support the testing and rollout of new functionality, working with quality assurance and support teams to address issues quickly.

Identify opportunities to automate and streamline internal processes, reducing manual effort for both merchants and operations teams.

Requirements

You have a Bachelor's degree in Computer Science, Engineering, or a related technical field, or an equivalent practical experience.

You have at least 3 years of experience in product management, preferably in logistics, retail, or supply chain environments.

You are fluent in French and English, both written and spoken, to communicate effectively with our international team and customers.

You have a strong understanding of software development processes and technical constraints, enabling productive collaboration with engineering teams.

You are comfortable working with data and analytics tools, using insights to drive product decisions and measure success.

You have experience working with APIs and third-party integrations, understanding how systems connect and share information.

You possess excellent problem-solving skills and can navigate ambiguity while maintaining a clear focus on business objectives.

You demonstrate strong ownership, taking responsibility for outcomes and following through on commitments in a fast-paced environment.

Nice to have

Experience working with warehouse management systems, order management systems, or other logistics technology platforms.

Familiarity with concepts such as inventory allocation, picking paths, carrier management, and last-mile delivery.

Knowledge of European logistics regulations and operational practices across multiple countries.

Experience working in a fast-growing tech company, balancing rapid iteration with structured product development.

Practical notes

This role is based in our Paris office and is a full-time position.

The position requires fluency in French and English due to the multicultural team and the international merchant base.

Candidates must be legally able to work in France without sponsorship, as we are unable to sponsor visas at this time.

We are an equal opportunity employer and welcome applications from diverse backgrounds.