Manager, Training and Enablement

About the role

The role advances customer programs by applying medical economics expertise to training and enablement. It shapes customer adoption strategies and strengthens cross-team collaboration. The position operates fully remotely in a data-driven healthcare environment.

Finance teams manage money, forecasts, and reporting. Analysts build models and explain variance. Controllers run accounting and compliance. FP&A professionals support decisions with budgets and forecasts. The work is precise, deadline driven, and tied to business results. Finance teams follow tight calendars, with monthly closes and annual planning cycles. Accuracy and auditability are expected on every deliverable.

Key facts

What you'll do

Current training program capabilities are analyzed to identify gaps that affect customer initiative success. Gaps in program capabilities are then translated into enablement initiatives that inform product and customer teams. Customer management teams are engaged during customer engagements to support the implementation of value-based care programs. Training sessions focused on risk adjustment, cost management, network optimization, and contract forecasting are delivered to customers to build capability. Internal stakeholder relationships are built to embed customer viewpoints into ongoing projects and workflows. A structured curriculum is maintained and updated to address emerging customer needs and platform developments. Metrics on customer adoption, engagement, and internal cross-team understanding of workflows demonstrate measurable impact.

Requirements

Extensive operational experience in medical economics, including value-based care, risk adjustment, cost management, network optimization, and contract forecasting is required. This expertise is applied directly to customer training programs and enablement strategies to ensure content accuracy. Engagement with customer management teams during customer engagements shapes program effectiveness and relevance. Curriculum materials are updated to reflect emerging customer needs and platform changes to keep content current. Measurable outcomes are used to track customer adoption and internal knowledge growth for continuous improvement.

Practical notes

The role is remote based in the USA for full-time employment. The position requires consistent communication and documented processes to support remote collaboration. Typical interview steps

Finance interviews usually include technical questions on accounting or modeling, a case study, and behavioral rounds. Candidates may be asked to build a forecast or explain a variance. Spreadsheet skills are tested in most loops. Accuracy and clear explanations matter. Interviewers may give a real dataset and ask for a quick analysis. Showing your work and explaining assumptions matters as much as the final number.

Good to know

Roles in healthcare data platforms combine clinical and economic insights to improve care delivery. Training and enablement functions rely on structured curricula and measurable learning outcomes. Cross-team collaboration is central to aligning product, customer, and training objectives. Medical economics topics such as risk adjustment and network optimization require specialized knowledge. Remote work in this role depends on consistent communication and documented processes.

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.

Career growth

Finance careers move from analyst to senior analyst, manager, and controller or FP&A director levels. Some people earn certifications such as CPA or CFA. Cross-functional work with operations and leadership grows with seniority. Finance careers reward precision early and business partnership later. Learning the operations of the company beyond the numbers accelerates growth.

About the company

Arcadia Group Ltd was a British multinational retailing company headquartered in London, England. It was best known for being the previous parent company of British Home Stores (BHS), Burton, Dorothy Perkins, Debenhams, Evans, Miss Selfridge, Topman, Topshop, Wallis and Warehouse.