Director of Enterprise Process Transformation

About the role

The Director of Enterprise Process Transformation will own the design, governance, and continuous improvement of ANA's end-to-end business processes to ensure consistency and compliance across the organization. This role will establish a unified process architecture that aligns operations, HR, finance, IT, sales, marketing, engineering, support, and supply chain into a single coherent operating model. You will ensure that departmental decisions actively support downstream workflows and maintain system integrity for all enterprise platforms. The position focuses on driving cross-department change management and securing enterprise-wide adoption of new processes and systems. You will translate strategic business objectives into executable process frameworks that enable ANA to scale efficiently without sacrificing control or visibility. Success in this role will be measured by improved process integrity, reduced operational friction, and stronger alignment between strategy and execution. You will act as the primary process owner interfacing with technology and functional leaders to close gaps between intended design and real-world implementation. This is a hands-on leadership role that requires deep expertise in process mapping, governance mechanisms, and change leadership to sustain long-term transformation.

Key facts

What you'll do

Define and own the end-to-end process architecture for ANA, mapping every major workflow from customer order to fulfillment and after-sales support.

Establish governance standards for process documentation, version control, and compliance to ensure consistency across all departments and platforms.

Lead cross-functional process discovery sessions to identify gaps, redundancies, and opportunities for simplification in current operating models.

Design future-state processes that integrate people, systems, and data, ensuring alignment with enterprise technology investments and strategic priorities.

Implement change management frameworks to drive adoption of new processes across diverse teams, reducing resistance and increasing compliance.

Partner with the VP of Finance and IT to translate business requirements into process specifications that technical teams can implement without ambiguity.

Monitor process performance using key metrics, identifying bottlenecks and proposing corrective actions to improve throughput and reliability.

Coordinate with department heads to ensure that local decisions do not create downstream disruptions or compromise enterprise system integrity.

Develop training materials and communication plans to educate stakeholders on updated processes and their roles within the new operating model.

Champion continuous improvement by regularly reviewing process outcomes, incorporating feedback, and refining workflows to support scalable growth.

Own the documentation of process exceptions and edge cases to support audit readiness and risk management activities across the organization.

Collaborate with supply chain and support teams to ensure that process changes in one department are evaluated for impact on others.

Drive the standardization of tools and templates used for process mapping, ensuring that all departments follow a common methodology.

Act as the central point of accountability for process integrity, ensuring that changes are evaluated, approved, and communicated consistently.

Requirements

Must be eligible to work in the United States without sponsorship, as the role is fully onsite in Henderson, Nevada.

Must be available to work full-time during standard business hours, specifically weekdays from 8:00 AM to 5:00 PM.

Must be willing to relocate to Henderson, Nevada, or already reside within the greater Las Vegas area to satisfy the onsite requirement.

Must report directly to the VP of Finance and IT and be comfortable operating at the executive level with minimal supervision.

Must have experience owning end-to-end business processes in a complex manufacturing or distribution environment.

Must demonstrate a proven track record of leading enterprise-wide process transformations that improved efficiency or compliance.

Must be comfortable working with enterprise systems and have a strong understanding of how process design impacts system integrity.

Must possess strong written and verbal communication skills to influence cross-functional teams and executive stakeholders.

Nice to have

Preferred background in industries with regulated environments or high operational complexity, such as manufacturing, energy, or aerospace.

Experience with process automation platforms or tools that support workflow orchestration and system integration.

Practical notes

This position is fully onsite and requires relocation to Henderson, Nevada.

The standard work schedule is weekdays from 8:00 AM to 5:00 PM.

No travel, visa, or deadline information is provided in this job description.