Manager, Infrastructure Engineering

About the role

Airship is on the lookout for a skilled Infrastructure Engineering Manager to oversee a dedicated team focused on our cloud infrastructure, development processes, and monitoring systems. This role is not just about leadership; it also involves hands-on technical contributions to infrastructure strategy and execution. You will lead a team of five engineers based in the United States and France, ensuring that both operational excellence and team development are prioritized.

Key facts

What you'll do

• Lead and inspire a team of infrastructure engineers, providing mentorship and guidance to enhance their skills and career growth.
• Establish a supportive and productive work environment by offering constructive feedback and clear direction.
• Identify, plan, and execute infrastructure projects that meet both company objectives and customer requirements.
• Engage in the recruitment process by crafting effective hiring strategies and participating in interviews to attract top talent.
• Collaborate closely with cross-functional teams, including engineering, product management, and security, to ensure alignment on projects and initiatives.
• Contribute to company-wide projects and initiatives, providing infrastructure expertise as needed.
• Oversee the maintenance and enhancement of our cloud infrastructure on Google Cloud Platform, ensuring optimal performance and reliability.
• Lead efforts to improve CI/CD pipelines, enhancing observability and automation within our processes.
• Assess and integrate new tools and practices that can enhance our infrastructure capabilities.
• Champion initiatives focused on cost efficiency, security measures, disaster recovery planning, and compliance with industry standards.
• Manage and respond to critical incidents, ensuring swift resolution and minimal disruption to services.

Requirements

• At least 5 years of experience in backend or infrastructure engineering roles, demonstrating a solid technical foundation.
• A minimum of 2 years in a managerial or mentorship capacity, showcasing your ability to lead and develop engineering talent.
• Proven project management skills, with a track record of successfully guiding projects from initial concept through to completion.
• Exceptional English communication skills are essential for effective collaboration with leadership and team members based in the US.
• Familiarity with cloud platforms is required, with a strong preference for experience in Google Cloud Platform (GCP), although experience with AWS will also be considered.
• Candidates must reside within the Eastern Time Zone (EST/EDT) in the United States to facilitate collaboration with the team.

Nice to have

• Hands-on experience with Terraform or similar Infrastructure as Code tools is a plus.
• Knowledge of container orchestration technologies, particularly Docker and Kubernetes, will be beneficial.
• Familiarity with CI/CD systems such as GitHub Actions, Jenkins, or Spinnaker is advantageous.
• Proficiency in programming languages like Python, Go, or Java for automation and tooling development is desirable.
• Understanding of security best practices, networking fundamentals, and incident management processes will be beneficial.

Skills & tools

• Google Cloud Platform (GCP)
• AWS (acceptable)
• Terraform (nice to have)
• Docker (nice to have)
• Kubernetes (nice to have)
• GitHub Actions (nice to have)
• Jenkins (nice to have)
• Spinnaker (nice to have)
• Python (nice to have)
• Go (nice to have)
• Java (nice to have)

Practical notes

• Compensation for this role ranges from $150,000 to $180,000 annually, based on experience and qualifications.
• The position includes stock options as part of the overall compensation package.
• Some travel may be required, up to 10%, depending on business needs.
• Benefits offered include comprehensive medical insurance, flexible time off, paid holidays, parental leave, volunteer time off, mental health support, a stipend for remote work expenses, and opportunities for professional development.
• Airship employs AI tools to assist in the recruitment process; however, all AI-generated assessments and recommendations are carefully reviewed by our People Operations team.
• Communication with candidates will solely occur through email addresses ending in "@airship.com" to ensure security and authenticity.

About the company

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.