Business Development Representative
Job description
About the role
Airship is on the lookout for a dynamic sales professional to enhance our team, focusing on both acquiring new customers and expanding relationships with our existing clientele. This role is tailored for individuals who possess 1 to 2 years of relevant experience and are eager to engage in meaningful, consultative business discussions. You will collaborate closely with Account Executives and Growth Managers to pinpoint opportunities that will drive revenue growth and contribute to the overall success of the organization.
Key facts
What you'll do
- Conduct thorough research to identify and qualify new accounts, building a robust pipeline for new business opportunities.
- Engage with current customers to explore upselling and cross-selling possibilities, enhancing their experience with our products.
- Execute both outbound and inbound prospecting efforts through various channels, including email, phone calls, social media, and more.
- Carry out discovery calls to uncover the goals, challenges, and specific use cases of potential clients.
- Clearly articulate the value proposition of Airship to diverse stakeholders, ensuring they understand the benefits of our solutions.
- Collaborate with Account Executives and Growth Managers to develop account strategies and effective messaging.
- Progress opportunities from initial contact through to qualified meetings, ensuring a smooth transition in the sales process.
- Maintain accurate records of all activities and pipeline data using Salesforce, ensuring transparency and accountability.
- Partner with Marketing and Enablement teams to enhance outreach strategies and improve engagement tactics.
- Stay informed about industry trends and the competitive landscape to better position Airship in the market.
Requirements
- 1 to 2 years of experience in a Sales Development Representative (SDR), Business Development Representative (BDR), or similar sales role, preferably within the B2B SaaS sector.
- Proven ability to generate a sales pipeline through effective outbound prospecting techniques.
- Experience engaging in value-based discussions with both new and existing clients, demonstrating an understanding of their needs.
- Exceptional written and verbal communication skills, with the ability to customize messaging for different audiences.
- A track record of meeting or exceeding activity and pipeline targets, showcasing your effectiveness in a sales environment.
- A strong sense of business curiosity, with comfort navigating complex sales cycles and customer interactions.
- Excellent organizational skills and attention to detail, ensuring that all tasks are completed efficiently.
- Capability to work autonomously as well as collaboratively within a cross-functional team.
- Familiarity with or a willingness to learn about AI tools that can enhance sales processes.
Nice to have
- Bilingual proficiency in English and Spanish, enabling effective discovery and qualification conversations with a broader range of clients.
Skills & tools
- Proficient in Salesforce for tracking and managing sales activities.
- Experience with sales engagement platforms that streamline outreach efforts.
- Familiarity with data tools that assist in market research and lead generation.
- Knowledge of AI tools that can support decision-making in sales strategies.
Practical notes
- This position may require up to 10% travel to meet clients or attend industry events.
- Compensation includes stock options, providing an opportunity for long-term financial growth.
- A comprehensive benefits package is offered, including medical, dental, and vision insurance, flexible time off, paid parental leave, and a monthly stipend to support remote work needs.
- Airship employs AI as a decision-support tool in the recruitment process; candidates have the option to request a human review of any AI-assisted decisions made.
- All official communications regarding this role will originate from an @airship.com email address to ensure authenticity and security.
About the company
Airship is trusted by worldâs leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devicesâ apps, websites, email, SMS, wallets and more.