Account Specialist, Turkish Speaker

About the role

You will join the Growth and Accelerator team to expand our supply network and improve the quality of our accommodation partnerships. This role focuses on managing a large portfolio of emerging partners to drive revenue and ensure successful platform integration. You will be responsible for reaching out to high-growth partners to identify revenue opportunities and increase their value on the platform. A core part of this position involves guiding new or potential partners through the online registration process and ensuring they understand our requirements. You will drive participation in specific programs through targeted project sprints designed to accelerate growth. Managing partner communication via phone, email, messaging, and webinars will be essential to build strong relationships. Additionally, you will provide training on our internal tools, systems, and business models to ensure partners can operate efficiently.

Key facts

What you'll do

• Reach out to high-growth partners to identify revenue opportunities and increase their value.
• Guide new or potential partners through the online registration process.
• Drive participation in specific programs through targeted project sprints.
• Manage partner communication via phone, email, messaging, and webinars.
• Provide training on our internal tools, systems, and business models.
• Track performance, prioritize daily workflows, and monitor results in internal systems.
• Analyze market trends to uncover new partnership opportunities in your assigned region.
• Collaborate with cross-functional teams to resolve partner issues and improve processes.
• Develop detailed reports on partner performance and market activities for management review.
• Maintain accurate records of all interactions and outcomes in the internal CRM system.
• Proactively identify risks or barriers in the partnership lifecycle and implement corrective actions.
• Support the launch of new features or tools by onboarding partners and gathering feedback.

Requirements

• Must be based in Cairo, Egypt.
• Minimum 3 years of experience in business development or execution roles is preferred, though fresh graduates are welcome to apply.
• Analytical mindset with a demonstrated ability to use data for decision-making.
• Proven track record of meeting ambitious targets.
• Ability to perform under pressure in a fast-paced, competitive environment.
• Flexibility to adapt to changing responsibilities and workflows.
• Basic computer literacy.
• Strong written and verbal communication skills in English.
• Willingness to adhere to Agoda's policies, procedures, and code of conduct.
• Capability to manage multiple priorities and meet strict deadlines.
• Commitment to maintaining the confidentiality of partner and company information.

Nice to have

• Fluency in Turkish or French.

Skills & tools

• Data analysis
• Partner management
• Business development
• Internal CRM and tracking systems

Practical notes

• Please review the Agoda hiring process guidelines on the careers website before your interview.
• Agoda is an equal opportunity employer and evaluates candidates based on merit and qualifications.

This role represents a significant opportunity to contribute directly to the expansion and strengthening of Agoda's accommodation network in a dynamic market environment. As an Account Specialist, you will serve as the primary point of contact for a portfolio of partners, ensuring their success on the platform while driving measurable growth outcomes. You will leverage data insights to make informed decisions and optimize partner performance across key metrics. The position requires a proactive approach to identifying new revenue streams and creating strategic initiatives that enhance partner value. You will play a key role in executing sprints aimed at increasing participation and integration among emerging accommodations. Communication will be a central aspect of the position, as you will engage with partners through multiple channels to provide guidance and support. Training sessions will be conducted to ensure partners are fully equipped to utilize Agoda's tools and systems effectively. You will be expected to track and analyze performance metrics on a daily basis, using this information to refine strategies and improve results. Managing complex workflows and prioritizing tasks will be essential to meet the demands of a fast-paced environment. Collaboration with internal teams will be necessary to resolve issues and streamline processes for partners. You will maintain detailed records of all interactions and outcomes to ensure transparency and accountability. Identifying risks early and implementing corrective measures will be critical to maintaining strong partnerships. Supporting the launch of new features will involve onboarding partners and collecting feedback for continuous improvement. This role is ideal for a candidate who is analytical, driven, and comfortable taking ownership of complex responsibilities.

The successful candidate will thrive in an environment that values agility, data-driven decision-making, and partnership growth. You will be expected to adapt quickly to changing priorities and workflows while maintaining a high standard of performance. The position offers the chance to work closely with cross-functional teams to drive strategic initiatives. Your contributions will have a direct impact on the expansion of Agoda's supply network in the region. This is a full-time role based in Cairo, Egypt, requiring dedication and strong time management skills. Candidates must demonstrate reliability and a strong work ethic. Fluency in Turkish or French is a preferred qualification that could enhance your ability to engage with diverse partners. Proficiency in data analysis and the use of internal CRM systems will be important for success in this role. This position is part of the Market Management / Growth and Accelerator team, focusing on strategic growth initiatives. Applicants are encouraged to review the Agoda hiring process guidelines on the careers website before proceeding with their application. Agoda is committed to equal opportunity employment and ensures that all candidates are evaluated based on merit and qualifications. This role requires a combination of analytical skills, business development experience, and strong communication abilities. You will be responsible for managing partner relationships and driving revenue growth through targeted initiatives. The position offers valuable experience in partner management and business development within a fast-growing travel platform.