Senior Inside Sales Advisor

About the role

This Senior Inside Sales Consultant opportunity centers on partnering with families who have begun their search with A Place for Mom and guiding them through the final stages of their decision. In this performance-driven role, you will re-engage families, manage a robust pipeline, and convert interest into confirmed move-ins. You will execute consistent follow-up, practice consultative selling, and operate with disciplined execution throughout every stage of the sales process. Your work will help families navigate one of the most significant decisions of their lives, directly influencing both family satisfaction and organizational success. You will own the full-cycle sales journey from initial re-engagement to final commitment.

Key facts

What you'll do

You will manage a pipeline of families who have previously engaged with A Place for Mom and require ongoing guidance to reach a move-in decision. A core part of this role involves executing high-volume outreach across phone, text, and email to re-engage prospects and advance opportunities. You will drive outcomes by moving families from initial tour to final decision, which includes scheduling additional tours and providing qualified referrals when appropriate. A structured follow-up cadence will be applied to maintain engagement and prevent pipeline stagnation. You will build trust quickly with families, deeply understand their needs, and guide them toward care options that represent the best fit. Collaboration with senior living communities and care providers will be essential to coordinate tours, share feedback, and support move-in conversion efforts. You will maintain accurate, real-time documentation in our CRM system to reflect pipeline status, next steps, and forecast information. Consistent achievement of monthly sales targets and conversion expectations is required. You will also participate in ongoing coaching, call reviews, and training initiatives to continuously refine performance.

Requirements

You bring a minimum of 5 years of experience from quota-driven sales roles, with inside or phone-based sales strongly preferred. You have a proven history of meeting or exceeding sales targets. You possess experience managing and converting warm lead pipelines. You demonstrate strong communication skills and active listening abilities. You can effectively multitask, including handling phone conversations and CRM documentation at the same time. Proficiency with CRM systems and standard Microsoft Office tools is required. You are able to work remotely with a high level of focus and accountability.

Nice to have

A Bachelor's degree is preferred. Prior experience in Senior Living Community Sales is strongly favored.

Practical notes

This is a fully remote position that requires a dedicated home office space. You will need a high-speed, hardwired internet connection. The company will provide a laptop, VOIP system, CRM access, and necessary tools. The schedule includes evenings, weekends, and holidays.

About A Place for Mom

A Place for Mom leads the industry in guiding families through every stage of the aging journey. We simplify the senior care search by offering free, personalized support. This connects caregivers and their loved ones with vetted providers from a network of more than 15,000 senior living communities and home care agencies. Since 2000, our teams have assisted millions of families in finding care that aligns with their needs. Behind every referral and resource is a shared mission: helping families center their love for one another. Our employees embody company values each day. Mission Over Me means we find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. We embrace the challenge to Do Hard Things, seeing difficult problems as opportunities to grow. We Drive Outcomes as a Team, understanding that individual ownership leads to shared success. We Win The Right Way by viewing organizational integrity as the foundation of our operations. We Embrace Change by innovating and evolving continuously.

This role is identified as Senior Inside Sales Consultant, Code ID LI-JR1.

About A Place For Mom

Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day:

Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.