Healthcare Account Executive

About the role

In this dynamic position, you will engage in direct sales efforts targeting hospitals and skilled nursing facilities. Your primary responsibility will be to represent A Place for Mom to healthcare professionals and families, facilitating patient referrals and ensuring smooth transitions into senior care. This role emphasizes relationship-building and driving move-ins from your designated accounts, making it essential for success.

Key facts

What you'll do

• Assist families and professional referral sources in identifying suitable senior care options for urgent discharges from hospitals or skilled nursing facilities.
• Meet monthly targets for families selecting senior care options by generating a consistent flow of qualified patient referrals on a daily basis.
• Oversee a portfolio of existing clients, which includes social workers, case managers, and discharge planners within hospitals and skilled nursing facilities in your designated region.
• Develop and nurture your client accounts to enhance referral volume and strengthen relationships.
• Establish new connections through networking, cold calling, and presentations, while following up on discharge outcomes to showcase the value of your services.
• Educate families about available care options and explain how you, along with a Healthcare Senior Living Advisor, can assist them in the process.
• Collaborate closely with Healthcare Senior Living Advisors to achieve monthly targets for families transitioning into communities or utilizing home care services.
• CRM reports and internal data to effectively manage your sales pipeline and track progress.
• Engage in piloting new initiatives, tests, and processes, such as account scoring or CRM updates, providing constructive feedback for enhancements.

Requirements

• A bachelor's degree is preferred for this role.
• 3-5 years of experience in individual contributor outside sales, demonstrating strong skills in prospecting and lead generation.
• Familiarity with the Senior Living Industry is highly beneficial.
• Previous sales experience within hospitals or skilled nursing facilities is required.
• A proven track record of surpassing sales quotas and collaborating with teams to achieve shared objectives.
• A relationship-driven approach to sales, with the ability to build rapport with clients.
• Demonstrated capability to present effectively to target customers and handle objections with confidence.
• Ability to adapt to a fast-paced, evolving work environment, showing willingness to embrace new tasks and processes.
• A strong desire to learn and improve, coupled with a competitive spirit.
• Willingness to travel daily to accounts within your assigned territory during the workweek.
• Exceptional communication skills for engaging with both internal and external stakeholders.
• Strong time management skills to prioritize tasks effectively.
• Proficiency in technology, including Microsoft Office, Google Sheets, and CRM software (Salesforce is preferred).

Nice to have

• Experience working with healthcare professionals in a sales capacity.
• Knowledge of the senior care landscape and its challenges.
• Previous experience in a role that required extensive networking and relationship management.
• Familiarity with digital marketing strategies to enhance outreach efforts.
• Certification in sales or healthcare-related fields.

Skills & tools

• Strong interpersonal skills to foster relationships with clients and stakeholders.
• Excellent negotiation and persuasion abilities.
• Proficient in using CRM tools for tracking sales activities and managing client relationships.
• Ability to analyze data and generate reports to inform sales strategies.
• Competence in utilizing presentation software for client meetings.

Practical notes

Travel: This position requires daily local travel to accounts within your territory.

Benefits: The role offers a comprehensive benefits package, including a 401(k) plan with matching contributions, dental, health, and vision insurance, as well as paid time off.

Application: A Place for Mom participates in E-Verify. Please be cautious of fraudulent job postings; the company will never request sensitive personal information or fees during the recruitment process.