Healthcare Account Executive

About the role

As a Healthcare Account Executive at A Place For Mom, you will play a role in connecting families with essential senior care services. Your primary responsibility will be to engage with hospitals and skilled nursing facilities, fostering relationships that lead to valuable client referrals for senior living communities. This position is ideal for individuals who excel in building rapport and are driven to meet and exceed sales objectives.

Key facts

What you'll do

• Assist families and referral sources in identifying appropriate senior care solutions for urgent discharges from hospitals or skilled nursing facilities.
• Achieve monthly targets by generating patient referrals from your designated accounts, ensuring families receive the support they need.
• Oversee a portfolio of clients, including social workers, case managers, and discharge planners in hospitals and skilled nursing centers, to enhance referral opportunities.
• Expand your accounts to boost referral volume within your assigned territory, actively seeking new business opportunities.
• Establish connections through networking, cold calling, and presentations, while following up on discharge outcomes to demonstrate the value of your services.
• Educate families about available care options and explain how you and a Senior Living Advisor can assist them in their decision-making process.
• Collaborate closely with Senior Living Advisors to meet family move-in or home care goals, ensuring a transition for clients.
• CRM systems and internal reporting tools to effectively manage your sales pipeline and track progress.
• Engage in pilot programs for new initiatives, providing constructive feedback to enhance processes and outcomes.

Requirements

• A bachelor's degree is preferred, showcasing your educational background.
• A minimum of 3-5 years of experience in outside sales, with a strong emphasis on prospecting and client engagement.
• Familiarity with the Senior Living Industry is essential to understand the nuances of the market.
• Previous sales experience in hospitals or skilled nursing facilities will be advantageous.
• A proven track record of exceeding sales quotas and collaborating with cross-functional teams to achieve goals.
• A relationship-driven approach with strategic thinking capabilities to navigate client interactions effectively.
• Demonstrated ability to present solutions to clients and manage objections with confidence.
• Comfortable working in a dynamic, fast-paced environment, with a willingness to adapt and experiment with new processes.
• A strong desire to learn and grow professionally, coupled with a competitive spirit.
• Daily travel to accounts within your territory is required during the work week.
• Excellent communication skills are necessary to engage with stakeholders at all levels, both internal and external.
• Strong time management skills to prioritize tasks effectively.
• Proficiency in technology, including Microsoft Office, Google Sheets, and CRM software (Salesforce experience is preferred).

Nice to have

• Experience in healthcare sales or a related field can set you apart from other candidates.
• Knowledge of the local healthcare landscape in Rochester, NY, will be beneficial for building connections.
• Previous experience working with senior living communities or similar organizations is a plus.

Skills & tools

• Strong interpersonal skills to build and maintain relationships with clients and referral sources.
• Proficient in using CRM systems to track sales activities and manage client interactions.
• Ability to analyze data and reports to inform strategic decisions and improve sales performance.
• Excellent presentation skills to effectively communicate value propositions to clients.

Practical notes

The benefits package includes a 401(k) plan with company matching, comprehensive dental, health, and vision insurance, as well as paid time off. A Place For Mom utilizes E-Verify to confirm employment eligibility. Please be cautious of fraudulent job postings; the company will never request sensitive personal information or fees during the recruitment process. If you are about making a difference in the lives of seniors and their families, we encourage you to apply for this rewarding opportunity.