Senior Inside Sales Advisor

About the role

You will work with families who have already begun their search with A Place for Mom and guide them through the final stages of their decision. This is a high-activity, performance-driven inside sales role focused on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins. You will be responsible for consistent follow-up, strong consultative selling, and disciplined execution across every stage of the sales process. You will play a critical role in helping families make one of the most important decisions of their lives. Your ability to follow through, guide effectively, and drive outcomes directly impacts both family experiences and business success.

Key facts

What you'll do

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
• Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
• Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Requirements

• 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales.
• Proven track record of meeting or exceeding sales targets.
• Experience managing and converting warm lead pipelines.
• Strong communication and active listening skills.
• Ability to multitask (phone + CRM documentation simultaneously).
• Proficiency with CRM systems and Microsoft Office tools.
• Ability to work remotely with a high level of focus and accountability.
• High daily activity and consistent follow-up execution.

Nice to have

• Bachelor's degree
• Strongly preferred Senior Living Community Sales Experience

Practical notes

• Fully remote role with a required dedicated home office space.
• High-speed, hardwired internet connection required.
• Company-provided laptop, VOIP system, CRM access, and tools.
• Schedule includes some evenings, weekends, and holidays.
• Hourly Base

Salary: $51,500 ($24.76 an hour).

• On Target Earnings: $86,500 ($35,000 variable bonus (Uncapped).
• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

#LI-JR1

About A Place for Mom

A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.

Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.

We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value; it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a

Team: We each own the outcome but can only achieve it as a team.

• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.