Principal Solutions Engineer

About the role

You will own the technical sales motion for strategic enterprise accounts in your territory, translating complex security requirements into compelling business outcomes. You will act as a pivotal technical leader who aligns our Zero Trust Exchange platform with the nuanced business needs of C-level executives and technical stakeholders. You will foster executive-level relationships and build trusted advisory partnerships that position Zscaler as the indispensable security partner. You will refine and scale core sales engineering processes to ensure consistency, efficiency, and predictable high performance across the region. You will drive the technical strategy that ensures our innovative security solutions solve the most critical business and compliance challenges for customers. You will represent the company at industry events, forums, and executive briefings as a credible voice for Zscaler. You will collaborate with sales leadership to develop and execute winning segment and account-level strategies from initial engagement to closed-won. You will ensure every interaction delivers high-impact results that reinforce our reputation for ownership and accountability.

Key facts

What you'll do

• Collaborate with sales leadership and clients to develop and execute winning segment and account-level strategies, owning the technical sales motion from start to finish.
• Refine and scale core sales engineering processes to ensure consistency, efficiency, and high performance across the region.
• Act as a key technical leader and executive sponsor for strategic customers and partners, representing the company at industry events, forums, and executive briefings.
• Drive the technical strategy that aligns our innovative security solutions with the complex business needs of enterprise clients.
• Translate intricate customer requirements into clear value propositions and architecture narratives that resonate with executive stakeholders.
• Partner with product and engineering teams to provide critical feedback that shapes solution evolution and competitive positioning.
• Build and maintain deep relationships with C-suite and technical decision-makers to uncover strategic initiatives and long-term roadmap alignment.
• Leverage data and insights to prioritize opportunities, forecast accurately, and identify barriers that could impede the sales cycle.
• Mentor junior sales engineers and contribute to playbooks that standardize best practices and elevate the quality of engagements.
• Balance multiple concurrent opportunities while maintaining meticulous attention to detail and adherence to governance standards.

Requirements

• You act like an owner, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution.
• You are a learner with a true growth mindset who actively seeks feedback to become a better partner and teammate.
• You are customer-obsessed, building deep empathy for customers and anchoring every decision in solving their real-world problems.
• You operate with urgency, understanding that speed and quality are not mutually exclusive and maintaining a relentless focus on execution.
• You are resilient and adaptable, maintaining composure in high-pressure situations and guiding teams through complexity with a steady hand.
• You thrive in ambiguous environments, making informed decisions with limited information and iterating based on new inputs.
• You communicate with clarity and precision, tailoring your message to diverse audiences and demonstrating strong written and verbal skills.
• You collaborate effectively across functions, aligning with product, engineering, finance, and legal to advance complex initiatives.

Practical notes

The role is based in Singapore and operates within the constraints and expectations defined by the local labor regulations and Zscaler's global policies. You should be prepared to work flexible hours as needed to support critical customers and time-sensitive opportunities, including after-hours calls and meetings across global time zones when business demands require it. Travel may be required within the Singapore region and to client sites as necessary to support strategic engagements, and any necessary work authorization or visa documentation must be in place prior to beginning assignment. There are no specific compensation details disclosed in the source material, and applicants are encouraged to discuss remuneration expectations during the interview process. This position is ideal for self-driven professionals who thrive in fast-paced, matrixed environments and can balance multiple priorities without sacrificing quality or attention to detail. You will be expected to adhere to Zscaler's standards of ethics, confidentiality, and security in all interactions, safeguarding both client information and company assets. Success in this role will be measured by your ability to own outcomes, influence without authority, and sustain high performance over time in a dynamic enterprise sales landscape.