Senior Product & Solutions Enablement Manager

About the role

The owns the end-to-end enablement strategy for Solutions Consultants and Overlay teams, establishing the foundational structure for how these groups learn and perform. You will act as the primary enablement partner, driving product knowledge adoption and elevating technical capability across all pre-sales functions in a high-growth environment. This role involves creating programs, processes, and content standards from scratch, defining what enablement means for these specific functions where no dedicated partner previously existed. You will build internal credibility for the enablement function by demonstrating clear impact on team performance and business outcomes. The position requires hands-on management combined with strategic thinking to shape technical enablement thinking for the future within ZoomInfo Technologies LLC. Executive level stakeholders will rely on your insights to understand how enablement drives organizational performance and sales effectiveness. This is a career defining, resume shaping opportunity to establish a new discipline within a high-growth go to market organization.

Key facts

What you'll do

You will set the roadmap for Solutions Consultant and Overlay enablement from day one, defining priorities and sequencing for maximum impact. You will guide adoption of the GTM Intelligence Platform across sales and pre-sales teams, ensuring consistent and effective usage. You will craft learning journeys tailored to specific roles and complex sales workflows, aligning training with real business challenges. You will ensure technical fluency for the entire product suite as priorities shift, maintaining current knowledge and translating it for diverse audiences. You will serve as a trusted advisor to Solutions and Overlay leadership partners, collaborating closely to align enablement with strategic objectives. You will design content standards that future teams can easily reuse and extend, creating scalable assets and frameworks. You will translate detailed product architecture into clear training for different skill levels, making complex information accessible and actionable. You will monitor progress using defined success metrics and refine programs iteratively, using data to drive continuous improvement. You will own the end-to-end enablement lifecycle, from needs analysis through delivery, measurement, and optimization. You will partner with product teams to provide frontline feedback, influencing product development and positioning based on field insights. You will manage enablement content through digital platforms, ensuring organization, discoverability, and version control. You will facilitate workshops and training sessions, delivering engaging experiences that build confidence and capability. You will identify skill gaps and development needs, recommending targeted interventions to close performance gaps. You will contribute to the broader enablement community within ZoomInfo, sharing best practices and elevating the profession.

Requirements

You must bring recent experience from Solutions Consultant or Sales Engineering roles, providing credibility with the teams you enable. You need to work comfortably across multiple products and technical workflows, navigating complexity without requiring constant guidance. You must create programs and processes where no standard structure exists yet, demonstrating initiative and ownership. You should communicate clearly with executive stakeholders in fast moving settings, articulating value and impact succinctly. You must manage competing demands while maintaining focus on strategic objectives, balancing urgent requests with long term goals. You must have the ability to translate technical concepts into practical learning experiences for varied audiences. You should be comfortable operating within a high-growth organization where priorities evolve rapidly. You must possess strong project management skills to coordinate multiple workstreams and deliverables simultaneously. You must have the authorization to work in the United States for this role. The company does not sponsor visas for roles starting within 0 years.

Nice to have

Experience in pre sales or technical enablement environments is beneficial for understanding context and expectations. Understanding of sales training methodologies and adult learning principles is helpful for designing effective programs. Familiarity with change management concepts supports adoption efforts and drives behavior change within teams.

Skills and tools

You will use the ZoomInfo GTM Intelligence Platform regularly as the core tool for your enablement work. Experience with Salesforce, Gong, Zoom, and Google Workspace is expected, supporting data analysis, communication tracking, and learning delivery. These tools enable you to analyze performance, review call recordings, and manage learning content efficiently. You will manage enablement content through digital platforms, ensuring accessibility and consistency for distributed teams.

Practical notes

This role requires US based workers only. The engagement is for 40 hours per week, reflecting a full-time commitment to the position. The schedule follows a hybrid model with office and remote days, providing flexibility while maintaining collaboration. Domestic travel may occur as needed for planning sessions with stakeholders and teams. US employment authorization is required to perform the duties of this role. The company does not sponsor visas for roles starting within 0 years, ensuring compliance with hiring requirements.

Location detail

The position is based in Waltham, Massachusetts, United States, providing access to a dynamic tech hub. The work environment supports collaboration and focused work, balancing interaction with independent contribution. Team members work closely with product and sales organizations, integrating enablement into daily operations. You will participate in cross functional initiatives, representing the voice of the learner within broader programs. The role connects you to a high-growth technology company operating in a competitive market.

Compensation and rewards

This role offers compensation between 180000 USD and 240000 USD yearly, reflecting the scope and impact of the position. The total rewards package may include additional incentives, recognizing high performance and contributions. You will join a team focused on career acceleration, with opportunities to develop your skills and advance within the organization. The position provides tools and support to perform excellent work, removing barriers to effectiveness. Colleagues will challenge each other and celebrate shared wins, creating a motivating and collaborative atmosphere. The structure allows you to make things happen quickly, with autonomy to drive initiatives and see results. You will have the chance to define a function that influences how thousands of people learn and sell for the company. The role provides visibility into executive level discussions through your impact on enablement outcomes. You will work alongside talented professionals who value learning, growth, and execution. This position is part of ZoomInfo's broader investment in building world class sales capabilities through enablement excellence.

About ZoomInfo Technologies LLC

ZoomInfo Technologies Inc. is a registered data broker in the United States. The company collects and sells access to its database of information about business people and companies to sales, marketing, and recruiting professionals.