Engineering Manager, Online Storage

About the role

At Zip, we are on a mission to revolutionize procurement through an AI-driven platform that empowers enterprises to effectively manage their spending and supplier relationships. As the Engineering Manager for the Online Storage team, you will play a pivotal role in overseeing the critical infrastructure that underpins our entire product suite. You will lead a dedicated team focused on ensuring the reliability, scalability, and security of our essential data and permissions systems.

Key facts

What you'll do

• Lead the Online Storage team, with an ambitious plan to double the team size within a six-month timeframe.
• Spearhead initiatives aimed at enhancing multi-cell scalability, concentrating on aspects such as data isolation, regional distribution, and efficient cell provisioning.
• Ensure robust disaster recovery protocols and reliability measures for our core storage systems, adhering to defined Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
• Establish and maintain the technical roadmap for our unified search platform, while also working on the integration of our permissions framework.
• Collaborate closely with product teams to strike a balance between rapid development cycles and the stability of the platform, ensuring necessary infrastructure safeguards are in place.
• Oversee the operational health of the systems, including managing incidents, enhancing observability, and organizing on-call rotations for the team.
• Mentor and develop team members, fostering a culture of continuous improvement and innovation within the engineering department.
• Engage with cross-functional teams to align engineering efforts with business objectives and customer needs.

Requirements

• A minimum of 6 years of professional experience in software engineering, demonstrating a strong technical foundation.
• At least 2 years of experience in a managerial role, leading a team of six or more engineers.
• Proven experience in building or maintaining production-grade data infrastructure, including expertise in distributed storage, caching mechanisms, search technologies, or relational databases.
• A Bachelor's degree or higher in Computer Science or a related technical discipline is required.
• Strong problem-solving skills and the ability to make data-driven decisions in a fast-paced environment.
• Excellent communication skills, both verbal and written, to effectively convey technical concepts to non-technical stakeholders.

Nice to have

• Experience in the FinTech or Software as a Service (SaaS) industries, which would provide valuable insights into our customer base.
• A track record of successfully launching large-scale projects from inception to completion.
• Familiarity with working in smaller organizations where responsibilities span multiple areas.
• Demonstrated success in scaling engineering teams through proactive recruitment and talent development strategies.

Skills & tools

• Proficiency in using Aurora RDS for relational database management.
• Experience with Elasticache for caching solutions.
• Knowledge of MemoryDB for in-memory data storage.
• Familiarity with DynamoDB for NoSQL database management.
• Proficient in using S3 for object storage solutions.
• Experience with OpenSearch for search and analytics capabilities.

Practical notes

• Employees enjoy a comprehensive benefits package that includes startup equity, full health, vision, and dental coverage options, as well as paid parental leave.
• Additional perks include daily catered meals, a ClassPass membership for fitness activities, and a stipend for home office setup.
• The position operates under a hybrid work model, allowing for five flexible remote days each quarter.
• Other benefits include fertility assistance, commuter support, and unlimited access to AI tokens for personal and professional use.

Join us at Zip, where you can make a significant impact on the future of procurement technology while leading a talented team in a dynamic and innovative environment.

About the company

Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.