Corporate Partnerships Account Manager

About the role

Workstream is an innovative platform that streamlines hiring, payroll, and HR processes specifically designed for the hourly workforce. We are on the lookout for a passionate Corporate Partnerships Account Manager who will be responsible for nurturing and enhancing our relationships with leading restaurant and hospitality franchises. This role is pivotal in ensuring that our partners derive maximum value from our services while contributing to the overall growth of the company.

Key facts

What you'll do

• Build and sustain high-level relationships with Chief Human Resource Officers (CHROs), Chief Operating Officers (COOs), and Vice Presidents of Talent at prominent franchise brands.
• Implement Master Service Agreement (MSA) entitlements and promote the adoption of our platform across both corporate-owned and franchisee locations.
• Act as a representative for Workstream at industry conferences and events, engaging in public speaking and moderating panels to showcase our expertise.
• Oversee strategic initiatives, including conducting Quarterly Business Reviews, prioritizing product roadmaps, and managing brand marketing campaigns.
• Provide analysis on return on investment (ROI) and usage metrics to gain executive support for comprehensive system rollouts.
• Collaborate closely with sales, marketing, and product teams to drive Annual Recurring Revenue (ARR) growth while effectively managing churn and payback periods.
• Facilitate introductions between executives to enhance the broader enterprise sales strategy and foster deeper partnerships.
• Develop and present tailored solutions that address the unique needs of our partners, ensuring their success with our platform.
• Monitor industry trends and competitor activities to inform strategic decision-making and identify new partnership opportunities.
• Maintain a detailed understanding of our product offerings to effectively communicate their benefits to partners and stakeholders.
• Lead cross-functional teams in executing partnership-related projects, ensuring alignment with overall business objectives.
• Regularly assess partnership performance and implement improvements to enhance satisfaction and retention.

Requirements

• A minimum of 5 years of experience in strategic partnerships or account management, preferably within a technology or SaaS environment.
• Demonstrated success in navigating commercial negotiations and advancing deals to completion.
• Experience in a startup setting, showcasing adaptability and resourcefulness.
• Strong capability to challenge and engage executive stakeholders while fostering positive professional relationships.
• Willingness to travel approximately once every 1 to 2 months, particularly during peak conference seasons.
• Exceptional organizational skills and accountability for executing complex projects efficiently.
• Strong communication skills, both written and verbal, with the ability to present ideas clearly to diverse audiences.
• Proven track record of meeting or exceeding performance targets in previous roles.

Nice to have

• Experience with public speaking in professional contexts, enhancing the ability to represent the company effectively.
• Familiarity with the restaurant and hospitality industries, providing insights into the unique challenges faced by our partners.
• Previous experience with CRM tools and data analytics platforms to track performance metrics and manage relationships effectively.

Skills & tools

• Proficient in leveraging AI-driven tools to enhance daily workflows and improve productivity.
• Quick learner with the ability to adapt to new technologies and software applications.
• Strong analytical skills for interpreting data and presenting findings to C-suite executives.
• Familiarity with project management software to track progress and collaborate with team members efficiently.
• Excellent presentation skills, capable of creating compelling narratives that resonate with stakeholders.

Practical notes

• Workstream offers a comprehensive benefits package that includes 95% coverage for employee medical, dental, and vision premiums, with 85% coverage for dependents.
• The compensation package also includes equity options, a 401K retirement plan, flexible paid time off (PTO), and pre-tax commuter benefits.
• Our office environment is designed to foster collaboration and creativity, featuring a fully stocked kitchen and various in-office amenities to support employee well-being and productivity.

META

Company: Workstream

Title: Corporate Partnerships Account Manager

Listed

location: San Francisco, California