Sales Operations Analyst

About the role

Workato is seeking a detail oriented Sales Operations Data Analyst to own the integrity and usability of our dashboarding ecosystem. In this position, you will be responsible for building and maintaining the analytical assets that the Sales and Revenue Operations teams depend on. You will translate complex data sets into clear visual narratives that drive operational efficiency and strategic decisions. The role requires close collaboration with technical and business stakeholders to ensure that insights are both accurate and actionable. You will act as a liaison between data platforms and business users to close the gap between raw data and informed decisions. Success in this role will be measured by how well you enable the Sales organization to move faster and with greater confidence in their numbers. You will continuously challenge existing processes to identify automation opportunities and improve the overall quality of sales analytics.

Key facts

What you'll do

• Architect and construct scalable dashboards within Sigma Computing to provide Sales teams with real time visibility into performance.
• Serve as the steward of existing reporting assets, performing routine audits and updates to maintain accuracy over time.
• Produce clear documentation for each dashboard, including logic explanations and usage guidance to support self service.
• Triage and fulfill urgent ad hoc data requests while simultaneously advancing longer term strategic analytics initiatives.
• Collaborate with Data Engineering partners to assess and enhance data pipelines that underpin critical sales metrics.
• Become the go to expert on Sales KPIs, ensuring that definitions are consistent and interpretations are aligned across teams.
• Work alongside Sales Operations leadership to uncover gaps in data coverage and propose solutions that streamline sales workflows.
• Liaise with systems and product teams to improve data collection, integration, and overall data quality across the tech stack.
• Conduct exploratory data analysis to uncover trends, anomalies, and opportunities that inform strategic planning and forecasting.
• Translate sophisticated analytical findings into plain language recommendations for non technical stakeholders.
• Establish and monitor key service level metrics for the analytics function to ensure reliability and responsiveness.
• Support the rollout of new sales initiatives by providing the necessary data frameworks and success metrics.
• Mentor junior analysts on best practices for dashboard design, query optimization, and data validation.
• Maintain a structured inventory of all dashboards and data sources to improve governance and discoverability.

Requirements

• 1 to 2 years of hands on data analysis experience or a recent degree in Statistics, Computer Science, Data Science, or Business Analytics.
• A completed Bachelor degree in a relevant field or equivalent practical experience that demonstrates analytical rigor.
• Proven familiarity with modern BI tools such as Sigma, Power BI, Looker, or Tableau.
• A working knowledge of SQL, including the ability to write joins, aggregations, and sub queries to manipulate data.
• The ability to de complex concepts into clear narratives for stakeholders without technical backgrounds.
• Exceptional attention to detail, with a proactive mindset that identifies issues before they impact decisions.
• Demonstrated capacity to manage multiple deadlines and tasks in a fast paced environment without compromising quality.
• Willingness to adhere to established data governance standards and follow documented processes.

Nice to have

• Prior experience or academic coursework related to business operations, sales, or SaaS environments.

Practical notes

• Reference ID: 2687.
• Recent graduates are strongly encouraged to apply.

This role is based in Alabang, Philippines, and is offered as a full time position. Workato is an equal opportunity employer and encourages candidates from diverse backgrounds to apply. The selected candidate will be expected to work on site and collaborate closely with cross functional teams to ensure alignment between data strategy and business objectives. Travel is not currently required for this position, and no specific visa sponsorship details are provided at this time. Candidates should be available to start promptly and manage a high volume of requests with consistent professionalism. This position reports to the Sales Operations leadership team and will play a key role in enabling data driven decision making across the sales organization.