Chief Client Architect

About the role

Workato provides infrastructure for the agentic era, focusing on iPaaS to unify data, processes, and AI. We are seeking a senior leader to act as a primary technical advisor for our flagship accounts, guiding enterprise-level automation and AI strategies. The role demands a seasoned professional who thrives at the intersection of business ambition and technical execution. You will own the narrative of digital transformation for the world's most complex enterprises. This position is pivotal in translating abstract innovation into concrete, executable architecture. Success in this role will be measured by the strategic depth you bring to client conversations and the long-term value you unlock. You will shape the future of how enterprises connect their technology ecosystems and leverage intelligent automation.

Key facts

What you'll do

• Assume the role of lead technical advisor for CIOs, CTOs, and senior stakeholders at flagship accounts, steering high-impact conversations on digital evolution.
• Architect long-term automation and AI roadmaps that are tightly aligned with overarching enterprise business goals and regulatory landscapes.
• Provide authoritative guidance to customers navigating the implementation of AI and agentic automation, with a specific focus on human-in-the-loop models and sophisticated context management strategies.
• Define and evangelize enterprise Model Context Platform strategies, establishing rigorous governance frameworks, observability standards, and comprehensive lifecycle management for AI systems.
• Exercise final authority over architecture principles, serving as the definitive decision-maker for complex design trade-offs that impact scalability, security, and performance.
• Drive software expansion and value realization initiatives by forging deep partnerships with account executives and customer success teams to ensure adoption momentum.
• Develop and deploy compelling reference architectures, white papers, and high-level strategy presentations that de-risk adoption and accelerate platform integration.
• Mentor a team of technical architects and strategic advisors, elevating the collective capability of the internal advisory framework known as GEARS.
• Synthesize intricate technical concepts into coherent narratives that resonate with executive leadership and technical decision-makers alike.
• Contribute to the intellectual property of the advisory practice, ensuring that insights and best practices are codified for scalable reuse across the enterprise.

Requirements

• Hold a Bachelor degree in Computer Science, Software Engineering, or equivalent experience, demonstrating a foundational understanding of computational principles.
• Possess 20+ years of experience in technology transformation consulting, with a specific focus on integration, middleware, or API management disciplines.
• Accumulate 15+ years of experience in senior architecture roles, such as Enterprise or Digital Architect, within demanding operational environments.
• Exhibit a proven history of advising C-level executives on enterprise-wide technology strategy, influencing multi-million dollar decisions.
• Show deep expertise in enterprise security paradigms, governance models, and established operational frameworks that ensure compliance and risk mitigation.
• Demonstrate the ability to travel to client sites up to 50% of the time, engaging directly with leadership teams in dynamic settings.
• Maintain strong communication skills capable of supporting board-level presentations and the creation of detailed, technical documentation.
• Display cultural agility and the adaptability required to navigate the distinct expectations of European enterprise markets with professionalism.
• Commit to a mindset of continuous learning, staying current with the rapidly evolving landscape of integration platforms and AI technologies.
• Embrace a consultative selling approach where technical credibility is the primary driver of customer trust and engagement.

Nice to have

• Hold a Master degree in Computer Science, Software Engineering, Business, or related fields, providing an advanced theoretical perspective.
• Bring familiarity with major enterprise applications including Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, and various complex databases.
• Demonstrate proficiency in leading cloud platforms such as AWS, Azure, and GCP, understanding their architectural implications.
• Possess previous experience in a startup environment, where agility and a bias for action are essential survival skills.

Practical notes

• REQ ID: 2608.
• Workato is recognized by Forbes Cloud 100 and Deloitte Tech Fast 500.
• This engagement is Full-time.
• Travel to client sites may be required up to 50% of the time.
• Visa sponsorship information is available upon request during the application process.
• Candidates must be authorized to work in Spain without the need for sponsorship for this specific location.
• The posting will remain open until the position is filled.
• Relocation support is not specified for this role.