Key Account Manager, Enterprises

About the role

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. In Norway, Wolt is live in 58 cities, and we're just getting started. Food delivery was only the beginning. Today, our platform connects people with everything from groceries and cosmetics to flowers, books, electronics, toys and more.

What you'll do

As a Key Account Manager, you will take full ownership of a portfolio of enterprise restaurant partners and act as the primary strategic and operational link between Wolt and these high-value accounts. You will drive both growth and profitability by developing and executing tailored long-term plans for each partner while rigorously managing day-to-day relationships. Your work will ensure great collaboration across internal teams and consistent delivery of mutual success. You will use data and market insights to identify new opportunities and make informed decisions that expand the scope of partnership. You will also lead complex negotiations and renegotiations to increase long-term partner value. Finally, you will actively contribute to strengthening the positive team spirit and the strong Wolt culture.

Key facts

What you'll do

• Developing and executing growth strategies for your portfolio of partners.
• Managing overall portfolio performance to meet commercial KPIs such as revenue, product adoption and portfolio growth through sales and customer success strategies.
• Upselling and implementing new products and services such as Wolt+, Ads, WfW, Wolt Drive, electrical vehicle ads and campaigns.
• Renegotiating and expanding commercial agreements to increase long-term partner value.
• Hosting business reviews, market visits and events.
• Using data and market insights to make informed decisions and identify new opportunities.
• Collaborating across teams to solve challenges and deliver the best outcomes for partners.
• Preparing analyses and presentations for key discussions and reviews.
• Contributing to a positive team spirit and our strong Wolt culture.

Requirements

• 4-6 years of professional experience, and a Bachelor's or Master's degree (or equivalent experience).
• Proven experience in account management, sales, or customer success with large partners. Proven ability to lead complex negotiations.
• Strong commercial mindset with an ability to negotiate and manage key relationships.
• Excellent analytical and problem-solving skills, with a data-driven approach.
• A self-starter attitude, comfortable working hands-on in a flat and fast-paced organisation.
• Strong presentation and stakeholder management skills.
• Fluency in Norwegian and English.

Practical notes

• Hours: Full-time.
• Travel: None.
• Visa: Not applicable.

in SOURCE.

The role is based at our centrally located office in the heart of Oslo, placing you at the center of our rapidly evolving operations in Norway. Wolt has achieved significant scale in the region, operating in 58 cities across the country and continuously expanding the scope of its platform. This position offers the opportunity to work within a dynamic, high-growth tech environment that values speed, ownership, and results. You will engage with a diverse range of enterprise restaurant partners, applying strategic thinking to solve complex business challenges. Success in this role requires comfort with ambiguity and a willingness to take on varied responsibilities beyond traditional job descriptions. You will report into a structure that leverages cross-functional collaboration to remove obstacles and create value. The position provides exposure to advanced commercial tools, analytics, and market intelligence that will sharpen your strategic decision-making. You will be expected to manage multiple priorities simultaneously while maintaining a high standard of communication. The working language for this role is English, with a requirement for fluency in Norwegian to integrate effectively with local teams and partners. This is an excellent opportunity for a proactive professional to grow their impact within a scaling organization.