Engineering Lead - Account Details Experience

About the role

You will guide a team of backend and web engineers to improve how customers receive international payments, salaries, and freelance income. This role involves shaping the product roadmap alongside product managers while ensuring our platform remains reliable and scalable for millions of global users. You will own the end-to-end lifecycle of the receive-to-alias experience, turning ambiguous problems into clear technical strategies. You will balance execution speed with long-term architectural health while maintaining a sharp focus on regulatory constraints and data integrity. Your decisions will directly influence how customers perceive the reliability and simplicity of receiving money across borders. You will act as a technical partner to product managers, translating business goals into feasible engineering outcomes.

Key facts

What you'll do

• Design and evolve the receive-to-alias platform while expanding identifier offerings such as email and phone numbers to support global use cases.
• Define the product roadmap for the upcoming two quarters in partnership with product management, aligning technical dependencies and risk assessments.
• Mentor and grow engineering talent by providing constructive feedback, career guidance, and hands-on code contributions to elevate team quality.
• Coordinate technical efforts across multiple internal teams to deliver value through incremental project milestones and clear ownership boundaries.
• Participate in a 24/7 on-call rotation, typically occurring every 6 to 10 weeks, to ensure timely resolution of critical production incidents.
• Collaborate closely with compliance and operations stakeholders to implement controls that meet financial regulations without degrading user experience.
• Break down complex product initiatives into smaller, deliverable milestones that enable continuous integration, testing, and safe deployment.
• Drive the adoption of best practices in coding, testing, and peer code reviews to maintain a sustainable pace of development.
• Optimize system performance and reliability by analyzing metrics, identifying bottlenecks, and prioritizing improvements with measurable impact.
• Explore and prototype new technologies where appropriate, ensuring that innovations align with Wise's standards for security and scalability.
• Communicate progress, trade-offs, and dependencies to both technical and non-technical stakeholders using clear and precise language.
• Ensure that all delivered features include adequate monitoring, alerting, and rollback strategies to protect customers and operations.
• Maintain a strong product mindset by challenging assumptions, validating hypotheses with data, and prioritizing work that resolves real user pain points.
• Support the deployment and operation of services in production, including troubleshooting, incident response, and post-incident reviews.

Requirements

• Demonstrate proven experience leading engineering teams and scaling products within a production environment, with a track record of delivering reliable software.
• Show a strong product mindset, using data-driven decision-making to resolve user pain points and validate the impact of proposed solutions.
• Communicate technical concepts clearly to non-technical stakeholders, enabling informed decision-making across the organization.
• Build and maintain web applications and distributed systems that are secure, performant, and easy to operate at scale.
• Break down large projects into smaller, deliverable milestones that can be executed and measured by cross-functional teams.
• Commit to best practices in coding, testing, and peer code reviews, fostering a culture where quality is non-negotiable.
• Work effectively in a hybrid environment, balancing independent focus with collaborative teamwork during in-person sessions.
• Thrive in a fast-paced setting where priorities can shift, requiring adaptability without compromising attention to detail.
• Engage with regulatory requirements related to financial services, ensuring that product decisions respect compliance obligations.
• Embrace mentorship by actively developing engineers, sharing knowledge, and creating opportunities for growth within the team.
• Take ownership of on-call responsibilities, responding to production issues with urgency and conducting thoughtful post-incident analysis.
• Build trust with stakeholders by delivering on commitments and maintaining transparency about risks, timelines, and trade-offs.
• Maintain a bias toward action, balancing speed of execution with the need for thoughtful technical design and documentation.

Nice to have

• Experience designing schemas and optimizing queries for relational and non-relational databases to support high-scale receive flows.
• Proficiency in Java and Spring Boot for building robust backend services that integrate with existing systems.
• Practical knowledge of messaging systems such as Kafka to enable resilient and asynchronous communication between services.

Skills & tools

• Backend and web development
• Distributed systems architecture
• Product roadmap planning
• Cross-team coordination
• Mentorship and team leadership

Practical notes

• Starting

salary: 105k - 135k GBP plus RSUs.

• This is a hybrid role.
• Wise supports candidates who may not meet every requirement but demonstrate a strong drive to learn.