Engineering Lead - AUP

About the role

Wise is on the lookout for an Engineering Lead to spearhead its Acceptable Use Policy (AUP) team. This pivotal team plays a vital role in overseeing transactions and customer interactions to detect and mitigate any misuse of the platform. In this position, you will be instrumental in transitioning the team's strategy from a policy-centric model to a risk-oriented framework, which will empower legitimate activities while effectively targeting and addressing illicit behaviors.

Key facts

What you'll do

• Direct a diverse, cross-functional team comprised of data scientists, analysts, compliance managers, and designers to achieve AUP objectives.
• Work closely with Product Managers, Compliance Leads, and Lead Data Scientists to establish both technical and product visions that align with business goals.
• Improve risk detection mechanisms by incorporating machine learning models and developing controls to pinpoint AUP violations effectively.
• Create automated workflows and internal tools aimed at enhancing operational efficiency and minimizing case handling durations.
• Ensure the availability, resilience, and security of services by implementing robust monitoring, observability, and scalable architecture solutions.
• Foster a collaborative environment that encourages innovation and the sharing of ideas among team members.
• Regularly review and refine processes to ensure they align with industry best practices and regulatory requirements.
• Mentor and guide team members to enhance their technical skills and career development within the organization.

Requirements

• Proven experience in leading, mentoring, and nurturing software engineers in an agile environment, ideally in a role such as Tech Lead or Engineering Manager.
• A solid engineering foundation with proficiency in modern programming languages and a working knowledge of frontend frameworks, particularly React and TypeScript.
• Demonstrated experience in designing, deploying, and managing scalable, concurrent microservices within a cloud infrastructure, with an understanding of high-throughput message processing and asynchronous workflows.
• A mindset focused on product and risk management, with the ability to prioritize business impact and comprehend operational challenges, translating policy requirements into actionable engineering tasks.
• Exceptional communication skills to effectively align engineers, data scientists, and non-technical stakeholders around a unified technical vision.
• A proactive approach to problem-solving, with a strong emphasis on collaboration and teamwork.

Nice to have

• Prior experience in the FinTech sector, particularly in areas related to financial crime prevention such as AML, sanctions, fraud, or policy enforcement.
• Experience working alongside Data Scientists to implement and scale machine learning models in a production environment.
• Familiarity with cloud infrastructure and contemporary DevOps tools, including AWS, Terraform, Kubernetes, and GitHub Actions.
• Background in developing or optimizing high-volume case management systems or operational back-office solutions.
• Being a current Wise customer can provide valuable insights into the user experience and platform functionalities.

Skills & tools

• Proficiency in React
• Knowledge of TypeScript
• Familiarity with modern programming languages
• Experience with microservices architecture
• Understanding of cloud environments
• Knowledge of machine learning models
• Familiarity with AWS (considered a plus)
• Experience with Terraform (considered a plus)
• Understanding of Kubernetes (considered a plus)
• Familiarity with GitHub Actions (considered a plus)

Practical notes

Wise is a forward-thinking global technology company dedicated to creating a new infrastructure for the world's financial transactions. The organization places a strong emphasis on diversity, equity, and inclusion, fostering an environment where all employees feel valued and empowered to contribute to the company's mission. As part of the Wise team, you will be encouraged to bring your unique perspective and ideas to the table, helping to shape the future of financial technology. This role offers a competitive salary and the opportunity to work in a vibrant city like Tallinn, known for its rich history and innovative tech scene. Join us in making a meaningful impact on the way people manage their money globally.