Engineering Lead - Business Operations Tooling

About the role

In this position, you will be responsible for shaping the technical direction of a team dedicated to developing internal systems that enable our operations personnel to effectively manage a large volume of business accounts. Your responsibilities will include balancing the immediate needs of Salesforce implementations with the development of tailored internal software aimed at automating workflows and consolidating data. You will lead a team of engineers while also engaging directly in architectural design and software development.

Key facts

What you'll do

• Establish the technical roadmap and architectural framework for projects related to internal tooling.
• Oversee, mentor, and recruit a team of engineers to maintain high standards of code quality and ensure timely project completion.
• Work in conjunction with product management, design, and analytics teams to seamlessly integrate new tools into current workflows.
• Engage in product definition and prioritize technical projects, balancing quick wins with long-term infrastructure objectives.
• Develop solutions that enable proactive alerts, automate data entry, and streamline task assignments.
• Ensure that the team adheres to best practices in software development and system architecture.
• Facilitate regular team meetings to assess progress, address challenges, and celebrate successes.
• Foster a culture of continuous improvement and innovation within the engineering team.

Requirements

• Demonstrated experience in backend engineering and system architecture, particularly with a focus on scalable solutions.
• Proven track record of leading or mentoring software engineering teams across various functions.
• Expertise in designing intricate systems, managing databases, creating APIs, and implementing asynchronous messaging.
• Strong analytical and problem-solving abilities, with a knack for resolving conflicts effectively.
• Excellent verbal and written communication skills to liaise with cross-functional teams and stakeholders.
• Familiarity with agile methodologies and project management practices.

Nice to have

• Experience with JVM languages, particularly Java or Kotlin.
• Background in the financial services industry, which would provide valuable context for the role.
• Knowledge of cloud services and infrastructure management.

Skills & tools

• Backend architecture
• Database management
• API development
• Asynchronous messaging protocols
• Salesforce (initial implementation phase)
• Java/Kotlin (preferred languages)

Practical notes

• The starting salary for this position ranges from 6,666 to 8,333 EUR gross per month.
• The compensation package includes Wise Restricted Stock Units (RSUs) along with standard company benefits.
• This role offers a hybrid working arrangement, allowing for a mix of remote and in-office work.

In this role, you will play a pivotal part in enhancing the operational capabilities of Wise by developing robust internal tools that streamline processes and improve efficiency. Your leadership will be crucial in guiding a talented team of engineers as they tackle complex challenges and deliver innovative solutions. By collaborating closely with various departments, you will ensure that the tools developed not only meet the immediate needs of the operations team but also align with the long-term strategic goals of the company.

As you define the technical roadmap, your ability to prioritize initiatives will be essential in balancing short-term gains with the foundational work necessary for future growth. You will be expected to stay hands-on with the architecture and development processes, ensuring that the team adheres to best practices while fostering an environment of creativity and collaboration.

This position is ideal for someone who thrives in a dynamic, fast-paced environment and is passionate about leveraging technology to drive operational excellence. If you are looking for an opportunity to make a significant impact within a forward-thinking company, this role at Wise could be the perfect fit for you.

Join us in our mission to empower individuals and businesses to manage their finances seamlessly, and help us build the tools that will drive our operations forward. Your expertise and leadership will be instrumental in shaping the future of our internal systems and enhancing the overall efficiency of our operations team.

About the company

Wise (formerly TransferWise) is a financial technology company that provides international money transfers and multi-currency accounts. Founded by Kristo Käärmann and Taavet Hinrikus in 2011, Wise went public on the London Stock Exchange in July 2021 and moves over $12 billion per month.