Software Engineering Manager

About the role

You will own the end to end delivery and evolution of the Health Records platform, defining the technical roadmap in close partnership with product and design. You will architect and operate the secure, scalable ingestion and utilization of clinical health data, enabling WHOOP to integrate with external healthcare ecosystems. You will lead a high performing engineering team, mentoring engineers and fostering a culture of technical excellence, ownership, and psychological safety. You will guide architectural decisions for systems that transform complex health records into meaningful insights, ensuring reliability and compliance. You will establish best practices around security, privacy, and regulatory compliance for sensitive healthcare information. You will drive execution through effective prioritization while balancing long term platform investments with urgent product needs. You will influence technical direction across the organization through strong communication and partnership with data science, security, and platform teams.

Key facts

What you'll do

• Lead, mentor, and grow a team of software engineers, fostering a culture of technical excellence, ownership, continuous learning, and psychological safety.
• Define and execute the technical strategy for WHOOP's Health Records platform, ensuring systems are scalable, reliable, secure, and extensible as new healthcare capabilities are introduced.
• Partner closely with Product, Design, Data Science, and cross-functional engineering teams to deliver member-facing experiences powered by health record data.
• Guide the architecture and evolution of systems responsible for ingesting, processing, governing, and exposing health record data from external healthcare ecosystems, including standards such as FHIR.
• Establish engineering best practices around system design, operational excellence, security, privacy, and regulatory compliance for highly sensitive health data.
• Drive execution through effective planning, technical prioritization, and cross-team collaboration while balancing long-term platform investments with product delivery.
• Coach engineers and engineering leaders through career development, performance feedback, hiring, and succession planning while raising the technical bar across the organization.
• Leverage AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
• Navigate healthcare data standards and integrate with external systems to transform complex health records into actionable insights.
• Collaborate with security and compliance teams to implement robust data governance, privacy controls, and auditability for sensitive member information.
• Optimize platform performance, reliability, and scalability to support growing data volumes and integration demands.
• Define technical requirements and acceptance criteria in collaboration with product and design teams to ensure alignment with member and business needs.
• Monitor and improve the developer experience, enabling fast feedback loops and efficient delivery of high quality software.
• Lead incident response and postmortem processes to drive operational excellence and continuous improvement.
• Represent the Health Records platform in cross team discussions, ensuring alignment on architecture, roadmap, and dependencies.

Requirements

• 5+ years of experience building and operating large-scale backend systems and distributed platforms in production environments.
• 3+ years of experience leading engineering teams, including hiring, coaching, performance management, and developing senior engineers and technical leaders.
• Demonstrated ability to define technical strategy and deliver complex, cross-functional initiatives across multiple engineering teams.
• Strong understanding of backend architecture, cloud infrastructure, distributed systems, APIs, and operational excellence.
• Experience building secure systems that manage sensitive customer or healthcare data; familiarity with healthcare standards such as FHIR is strongly preferred.
• Proven ability to partner effectively with Product, Design, Data Science, and executive stakeholders to align technical investments with business outcomes.
• Strong communication skills with the ability to influence technical direction across organizational boundaries.
• Passion for building inclusive, high-performing engineering organizations and creating an environment where teams can thrive.
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
• Must be authorized to work in the United States and not require work authorization sponsorship from Whoop for this position now or in the future.

Practical notes

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and comprehensive benefits.