Research Manager, Distributed Research
Job description
About the role
This position leads the Distributed Research function at WHOOP, taking charge of shaping the strategy and execution of large scale data initiatives that define the future of member insights. The role guides scientists and analysts, ensuring rigorous methods generate insights that link directly to product innovation and scientific discovery within the organization. You will translate complex findings into actionable recommendations that drive member impact and influence key business decisions. This position establishes the foundational framework for distributed research, setting standards that uphold scientific integrity and operational excellence. You mentor and develop a high performing team of researchers across multiple career levels, fostering technical excellence and sustainable career growth. The role builds operational frameworks that coordinate priorities between research teams, program management, and research platform teams to ensure alignment. You establish review routines that assess operational metrics and refine workflows to optimize the participant experience at every touchpoint. The position partners with Machine Learning Research, Digital Health, and Performance Science teams to align research design with scientific objectives and scope complex initiatives effectively.
Key facts
What you'll do
Define the functional strategy for distributed research and large scale data projects, setting the direction for Digital WHOOP Labs initiatives and long term vision.
Mentor and develop a high performing team of researchers across multiple career levels, fostering technical excellence, critical thinking, and career growth pathways.
Build operational frameworks that coordinate priorities between research teams, program management, and research platform teams to eliminate silos.
Establish review routines that assess operational metrics and refine workflows to optimize the participant experience, engagement, and data quality.
Partner with Machine Learning Research, Digital Health, and Performance Science teams to align research design with scientific objectives and scope complex initiatives requiring cross domain collaboration.
Collaborate with the Research Platform team to improve technologies and workflows, using user feedback and operational insights to enhance scalability, data quality, and survey engagement metrics.
Champion survey science methodologies and educate cross functional stakeholders on best practices to scale these capabilities, standards, and governance across WHOOP.
Use artificial intelligence tools in daily workflows while upholding consistent quality standards for output and data integrity, ensuring responsible and ethical application.
Monitor team and performance metrics to inform strategic decisions and optimize execution across the Distributed Research function using evidence based approaches.
Serve as an advocate for distributed research methodologies, explaining the importance of survey design and study considerations to diverse audiences, from scientists to executive leadership.
Drive the end to end lifecycle of large scale studies, from initial concept and design through execution, analysis, and actionable insight generation.
Implement robust quality assurance processes that safeguard data integrity, participant privacy, and methodological rigor across distributed research operations.
Evaluate emerging trends in survey science and digital research methodologies, translating these insights into updated standards and practices for the team.
Facilitate stakeholder alignment through structured discovery sessions, ensuring research initiatives support overarching business and scientific goals.
Requirements
Bring a minimum of five years of experience in remote study management, at home trials, research operations, clinical research operations, digital health research, UX research, or a related field that involves large scale data initiatives.
Demonstrate at least two years of experience directly managing and developing individual contributors, with a proven ability to lead high performing teams through organizational growth, ambiguity, and evolving priorities.
Show a strong track record of partnering with program management, product, engineering, scientific, or research platform teams to deliver complex cross functional work that demands coordination and alignment.
Possess a clear understanding of survey science and distributed research methodologies, with the ability to communicate the importance of survey design and other study considerations to varied audiences with different levels of expertise.
Exhibit excellent communication, stakeholder management, and organizational leadership skills necessary for navigating cross functional environments and influencing without direct authority.
Embrace artificial intelligence tools to support high quality daily research tasks, ensuring AI assisted work meets the same rigorous standards as personal contributions and maintains data integrity.
Maintain a commitment to ethical research practices, participant centered design, and data privacy considerations across all distributed research initiatives.
Demonstrate strong analytical thinking and problem solving abilities, using data to drive decisions, identify patterns, and optimize research processes over time.
Nice to have
No specific nice to have qualifications are listed.
About the company
WHOOP is seeking a Senior Business Planner
Apparel & Accessories to serve as the strategic owner of financial planning, performance management, and long range growth for the Apparel & Accessories business. This individual will operate as a senior thought partner to the Director of Business Planning & Supply Chain and key leaders across Finance, Inventory Planning, Supply Chain, Product, Marketing, and E-commerce.