Polish Linguistic Lead Tester in Austin, TX

About the role

The Polish Linguistic Lead Tester Opportunity in Austin, Texas represents a critical role within the Welocalize ecosystem, where you will act as the definitive authority on Polish language quality for assigned client accounts. You will own the linguistic integrity of Polish content by designing testing methodologies, guiding the behavior of the testing team, and ensuring that every deliverable meets enterprise-grade standards for accuracy and cultural relevance. This position requires a native Polish speaker who leverages fluent English skills to bridge gaps between technical teams, clients, and linguistic resources, ensuring that feedback is precise and actionable. You will analyze complex arbitration outcomes to transform errors into learning opportunities, helping the team refine their approach and prevent future mistakes. The role demands confident communication with clients and stakeholders, where you will present information clearly, respond to detailed inquiries, and manage expectations with professionalism. You will mentor less experienced team members, sharing your expertise on language nuances and helping them develop the skills necessary for high-quality output. This position is fundamental to maintaining the operational excellence and security standards that define Welocalize, operating within a certified environment supported by the Opal Platform.

Key facts

What you'll do

• Drive the linguistic strategy for Polish content by setting direction and ensuring alignment with enterprise client requirements.
• Coordinate the activities of the testing team to optimize workflow efficiency, quality output, and adherence to project timelines.
• Design and implement training paths for new and existing testers to maintain a high baseline of linguistic performance.
• Maintain and update linguistic guides and documentation to ensure they remain current, accessible, and useful for the team.
• Analyze arbitration results and outcomes to identify patterns, explain errors, and develop solutions that improve overall quality.
• Serve as the primary escalation point for language-related questions, terminology disputes, and feature clarifications for clients and internal stakeholders.
• Conduct thorough reviews of marketing materials, ensuring that tone, style, and cultural alignment meet strict enterprise standards.
• Build and sustain strong, trust-based relationships with clients and language leads through consistent, clear, and constructive dialogue.
• Organize and manage linguistic assets, ensuring that guidelines, notes, and updates are systematically organized and easily retrievable.
• Support the onboarding process by guiding new hires through platform workflows, quality standards, and role-specific responsibilities.
• Track key quality metrics and identify opportunities for process improvement to enhance accuracy, speed, and team productivity.
• Champion compliance and security practices, ensuring that all activities adhere to Welocalize standards and certified environment protocols.
• Collaborate with project managers to anticipate risks, adjust plans, and maintain continuity in complex, high-stakes engagements.
• Provide feedback on tooling and platform functionality to optimize the user experience for linguistic teams.

Requirements

You must be eligible to work in the United States under a valid visa and sign as a W-2 employee for this position. You will work onsite in Austin, Texas, Monday through Friday, from 9:00 a.m. to 5:00 p.m., with a one-hour lunch break, totaling 35 hours per week. You possess native-level Polish fluency and professional English skills to communicate clearly across diverse audiences. You have a proven track record of mentoring peers, sharing insights, and helping teammates grow while maintaining uncompromising quality standards. You demonstrate strong analytical skills, particularly in interpreting arbitration outcomes and turning data into actionable improvements. You are highly organized, capable of managing multiple priorities, linguistic assets, and documentation with precision. You exhibit professionalism and confidence when interacting with clients, stakeholders, and senior leadership. You are committed to upholding compliance and security protocols within a certified operational environment. You are comfortable working within a structured, process-driven framework that values consistency and accuracy above all else.

Practical notes

The use of the Opal Platform is central to this role.