Operations Engineer- V.I.E

About the role

The Operations Engineer V.I.E role at Blitz represents a pivotal opportunity to own the end-to-end operational integrity of a dynamic gaming platform that delivers real cash prize competitions to millions of users. You will function as a technical product owner for critical functional areas including payments, fraud mitigation, customer support, finance, and CRM, ensuring seamless execution across the entire lifecycle. In this capacity, you will leverage data and automation to eliminate friction, designing tools that transform complex manual workflows into streamlined, scalable processes. The position requires a proactive mindset capable of identifying systemic risks early and driving solutions from initial concept through to production deployment. You will analyze operational metrics to generate actionable insights, directly influencing business efficiency and user experience improvements. Collaboration will be central to your success, as you work closely with engineering, product, and business stakeholders to resolve persistent operational challenges. Ultimately, this role is about building the internal infrastructure and automation that empower teams to operate efficiently in a fast-paced environment.

Key facts

What you'll do

• Translate high-level business requirements for payments, fraud, support, finance, and CRM into detailed technical specifications and operational workflows.
• Monitor platform performance indicators and key metrics in real time, flagging risks early and proposing data-backed improvements to stakeholders.
• Lead automation initiatives by identifying bottlenecks, designing workflows, and developing Python scripts and Proofs-of-Concept to reduce manual effort.
• Serve as the primary technical owner for operational issues, coordinating cross-functional teams to implement scalable and durable solutions.
• Build and maintain internal tools that enhance team productivity, focusing on automating repetitive tasks and improving overall operational efficiency.
• Review and analyze operational data to generate actionable insights that drive measurable improvements in efficiency and user experience.
• Document systems, processes, and technical specifications in a clear, systematic, and accessible manner for current and future team members.
• Collaborate closely with engineering, product, and business teams to ensure alignment between technical solutions and business objectives.
• Utilize AI-assisted workflows and technical proficiency to interact with APIs and develop scripts that solve complex operational problems.
• Operate effectively as a generalist, moving between high-level strategic planning and hands-on implementation to resolve diverse challenges.

Requirements

• Hold a degree from a leading French engineering institution such as École Polytechnique, Mines, CentraleSupélec, or Ponts, or an equivalent establishment.
• Qualify for the V.I.E. program, with one to three years of professional experience demonstrating relevant operational or technical background.
• Exhibit technical proficiency in Python, including the ability to write scripts, develop internal tools, and interact with APIs.
• Demonstrate the capability to operate effectively as a generalist, balancing strategic oversight with detailed implementation responsibilities.
• Show a high level of proactivity and a strong sense of accountability, thriving in ambiguous settings by independently identifying issues and driving solutions.
• Communicate fluently in English, as it is the working language, while possessing knowledge of French as a distinct advantage in collaborative environments.
• Apply a structured problem-solving approach, coupled with meticulous attention to detail in all operational and technical tasks.
• Bring prior experience in a US tech company or a French tech scale-up, recognized as a significant asset for understanding fast-paced environments.

Practical notes

This role is based in New York and operates within the framework of the V.I.E. program, which defines the engagement terms and compensation standards. You will join a fast-paced environment where ownership and execution are highly valued, requiring adaptability and a strong commitment to reliability. If you are motivated by building reliable operational workflows and enjoy shaping how systems behave, this position offers a unique opportunity to contribute directly to a rapidly growing platform. The successful candidate will play a key role in ensuring that Blitz operations are efficient, transparent, and scalable.