Orthodontic Assistant

About the role

You will own the daily flow of the orthodontic clinical environment by partnering with the doctors and clinical team to deliver exceptional patient care. This role requires a professional, energetic, and patient-focused individual who thrives in a fast-paced setting and takes personal pride in every interaction. You will be responsible for ensuring that every patient feels welcomed, supported, and cared for from their first visit to their final retention appointment. The position demands reliability, a positive attitude, and a strong willingness to learn and adapt to evolving clinical protocols. You will work closely with both clinical and front office teams to maintain a cohesive and efficient practice atmosphere. Success in this role depends on your ability to manage multiple tasks accurately while maintaining the highest standards of infection control and safety. You will play a key role in creating positive patient experiences that reflect the values and reputation of Bright Healthy Smiles Orthodontics.

Key facts

What you'll do

Prepare treatment rooms and organize all necessary instruments to ensure efficient and safe clinical procedures.

Assist the orthodontist during complex clinical procedures, maintaining focus on detail and anticipating the needs of the provider.

Take digital radiographs, capture clinical photographs, and create digital impressions or scans with precision and patient comfort in mind.

Support bonding and debonding procedures by handling materials and ensuring the clinical field remains sterile and organized.

Perform wire changes and bracket placement, adjusting appliances as directed by the orthodontist to maintain treatment progress.

Deliver clear and professional oral hygiene and appliance care instructions to patients and their families to support home care success.

Sterilize instruments and uphold OSHA and infection control standards rigorously to protect patients and team members.

Monitor and ensure operatories are fully stocked, functional, and prepared for each appointment to prevent delays.

Collaborate with the front office and clinical teams to keep the schedule running smoothly and address any logistical needs promptly.

Create a welcoming, positive experience for every patient and family by demonstrating empathy and excellent interpersonal skills.

Utilize strong attention to detail to ensure accuracy in documentation, imaging, and procedural support.

Work cooperatively within a team environment, showing flexibility and responsiveness to changing clinical priorities.

Maintain a polished professional appearance that aligns with the standards of a high-quality orthodontic practice.

Embrace a coachable mindset, actively seeking feedback and opportunities for continuous learning and professional growth.

Requirements

Orthodontic experience is required for this position.

Dental Assistant certification is preferred but not mandatory for consideration.

Excellent communication and interpersonal skills are essential for interacting with patients and team members.

Professional, polished appearance is expected at all times in the workplace.

Outstanding customer service skills must be demonstrated consistently in every interaction.

Strong attention to detail is necessary to ensure accuracy and safety in all clinical tasks.

Reliable, punctual, and team-oriented behavior is required to support a productive clinical environment.

Individuals must be coachable with a demonstrated desire to learn and grow within the orthodontic field.

Comfortable working effectively in a fast-paced environment while managing multiple responsibilities.

Nice to have

Preferred candidates will have prior orthodontic experience that demonstrates familiarity with common procedures and terminology.

Experience with digital radiography and impression systems is valued for efficiency and accuracy.

Candidates who understand infection control protocols and OSHA standards will be well positioned for success.

Those with strong organizational skills and the ability to manage schedules will help streamline clinical operations.

Team members who can communicate effectively with both clinical and administrative staff contribute to a cohesive practice.

Practical notes

This is a full-time position requiring consistent availability during standard business hours.

Applicants must be legally authorized to work in the United States without sponsorship at this time.

No travel is required for this role as the position is based at a single location in New York, NY.

Candidates should apply promptly to ensure consideration for the role.