Senior Product Manager

About the role

Virtuous is actively searching for a Senior Product Manager to take ownership of the Momentum and Insights product lines, driving innovation and strategic evolution. In this capacity, you will own the end to end lifecycle of products designed to enhance fundraising efficiency for nonprofit organizations through the application of advanced artificial intelligence. You will be instrumental in shaping the long term strategic direction of these offerings, translating high level organizational goals into coherent product visions. A core part of your mandate involves building intelligence systems that are specifically tailored for fundraising teams, directly impacting a critical revenue generating stream for our customers. You will define the future narrative of these products, ensuring they deliver tangible value and maintain a competitive edge in the market. Success in this role will be measured by your ability to own complex product areas and deliver measurable business results that exceed expectations. You will act as the primary voice for the product, aligning engineering, sales, and executive stakeholders around a shared vision. Your work will establish the foundation for sustainable growth and market leadership in the fundraising technology space.

Key facts

What you'll do

You will conduct in depth customer discovery interviews to uncover deep pain points and map opportunities within the fundraising workflow. You will synthesize qualitative feedback into clear product requirements that guide the engineering team effectively. You will analyze quantitative product metrics to identify trends, validate hypotheses, and inform data driven decisions for future iterations. You will translate complex stakeholder needs into a clear product vision that aligns with the overarching business strategy. You will define and own the product roadmap for Momentum and Insights, prioritizing initiatives based on impact and feasibility. You will collaborate closely with design and engineering partners to translate concepts into functional prototypes and minimum viable products. You will develop compelling positioning and messaging that resonates with target audiences during the development and launch phases. You will leverage AI tools to streamline personal workflows, enhance research capabilities, and accelerate the prototyping cycle significantly. You will work cross functionally with sales, marketing, and customer success to ensure alignment and gather vital feedback loops. You will navigate ambiguous problem spaces and establish the necessary structure to move projects forward efficiently.

Requirements

You bring a minimum of 5 years of experience in product management within the B2B SaaS sector, demonstrating a proven track record of owning a product area and delivering business results. You possess familiarity with AI or machine learning products, including an understanding of how these technologies can influence product development lifecycles and roadmaps. You have hands on experience using AI tools for prototyping and enhancing your personal workflows, showcasing adaptability to new technological paradigms. You exhibit strong intuition for product marketing, with a specific focus on positioning and enablement during the development phase of a product. You have a demonstrated history of customer centric practices, including conducting discovery interviews and opportunity mapping to validate product ideas. You communicate exceptionally well in written and verbal formats, adept at adjusting your message for engineers, executives, and customers with equal precision. You are capable of navigating ambiguous situations and establishing structure where it does not currently exist to ensure project momentum. You thrive in a fast paced environment where priorities can shift and you maintain clarity on objectives. You are comfortable making decisions with incomplete information while managing associated risks effectively. You are passionate about leveraging technology to solve real world problems for mission driven organizations.

Nice to have

You have previous experience within fundraising technology, nonprofit CRM systems, or the broader nonprofit sector, providing context for mission driven work. You have familiarity with design thinking methodologies or direct experience in creating functional prototypes to test ideas quickly. You have previous involvement in agile product development environments, which has honed your adaptability and responsiveness to constant change. You understand the nuances of donor management and the specific challenges faced by fundraising teams in their daily operations. You have worked with data analytics platforms and are comfortable interpreting reports to guide product improvements. You have experience mentoring junior team members and contributing to a collaborative team culture. You are knowledgeable about compliance and data security considerations relevant to handling sensitive donor information. You have a portfolio or examples that demonstrate your ability to translate strategy into shipped product features successfully.

Practical notes

This is a remote position based in the United States. The engagement type is full time, requiring dedication during standard business hours for collaboration. The company offers a comprehensive benefits package that includes a 401(k) plan with company matching, providing 50% up to 6% after a 90 day probationary period. You will receive unlimited paid time off (PTO), paid volunteer days, and recognized company holidays to support work life balance. Comprehensive healthcare coverage is provided, including medical, dental, and vision options for employees and their dependents, with access to Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). Paid parental leave is available, offering 12 weeks for primary caregivers and 4 weeks for secondary caregivers, which also extends to adoption scenarios. The company organizes regular outings and events with the specific goal of promoting community building among the team members. All official communications, announcements, and correspondence from Virtuous will originate from the @virtuous.org domain to ensure authenticity and security.