Salesforce Administrator

About the role

Versapay is seeking a dedicated Salesforce Administrator to manage our core enterprise platform. This role focuses on maintaining architectural integrity, ensuring data quality, and supporting scalable solutions within a mature, integrated environment. You will be a key contributor to the platform's ongoing success and reliability. In this capacity, you will steward the configuration and health of our Salesforce ecosystem, balancing operational demands with strategic platform evolution. The position requires a proactive mindset to safeguard system performance and user adoption across the organization. You will act as a liaison between technical capabilities and business objectives, ensuring the platform evolves in alignment with corporate goals. Your work will directly influence the reliability of critical business processes and the accuracy of enterprise data.

Key facts

What you'll do

• Architect and refine declarative Salesforce solutions, encompassing automation logic, security protocols, and foundational data structures.
• Champion standards for automation development, platform governance, and sustainable architectural practices to ensure long-term maintainability.
• Conduct meticulous oversight of data model configurations, user permission assignments, and integration touchpoints to preserve system coherence.
• Implement proactive monitoring routines to detect platform performance anomalies and orchestrate timely resolutions.
• Partner with cross-functional teams to manage structured release processes, author precise documentation, and execute validation activities.
• Interpret complex business requirements and convert them into practical, scalable, and maintainable platform designs that minimize technical debt.
• Collaborate with integration specialists to optimize data flow and ensure seamless connectivity between Salesforce and external systems.
• Utilize AI tools to enhance daily administrative tasks, improving efficiency and accuracy in platform management activities.
• Support the governance framework by enforcing best practices, conducting configuration reviews, and promoting consistency across development cycles.
• Facilitate knowledge transfer sessions to elevate the collective expertise of the team regarding Salesforce capabilities and limitations.
• Develop and maintain reports and dashboards that provide actionable insights into system performance and user engagement metrics.
• Engage in continuous learning to stay current with Salesforce releases, features, and emerging methodologies in platform administration.

Requirements

• Possess a minimum of 5 years of direct experience as a Salesforce Administrator in complex organizational environments.
• Demonstrate a comprehensive understanding of Salesforce administration best practices, declarative configuration techniques, and security model design principles.
• Show proven experience supporting Salesforce integrations, including both custom-built solutions and managed package implementations.
• Exhibit strong analytical skills combined with the ability to work independently while taking initiative on complex issues.
• Maintain clear and effective written and verbal communication skills, allowing for productive engagement with both technical and business stakeholders.
• Display meticulous attention to detail to ensure configuration accuracy and data integrity across all Salesforce objects and processes.
• Demonstrate a commitment to following established procedures while identifying opportunities for process improvement and optimization.

Nice to have

• Holding one or more Salesforce Administrator certifications that validate your expertise and commitment to the platform.
• Experience supporting Revenue Cloud or CPQ configurations, or Service Cloud implementations and optimizations.
• Familiarity with structured governance and release management frameworks that ensure orderly system changes.
• Comfort and proficiency in utilizing AI tools for daily platform administration tasks to enhance productivity and reduce manual effort.

Skills & tools

• Salesforce Administration
• Declarative Automation (Flows)
• Security Model Design
• Data Modeling
• Salesforce Integrations
• AI Tools

Practical notes

• This is a permanent, in-house position with a long-term focus on platform stability and growth.
• Versapay operates as a remote-first organization, providing flexibility in work location within Canada.
• Candidates must be authorized to work in Canada without sponsorship requirements for this role.
• No relocation assistance or visa sponsorship is available for this position.
• The selected candidate will be expected to maintain consistent working hours that align with North American business hours to support team collaboration.
• Travel is not required for this position as it is fully remote, though occasional virtual meetings may be scheduled.
• The application process will move forward on a rolling basis, so early submission is encouraged for serious candidates.
• This role reports to the Platform & Integrations team and will work closely with other technical and business functions.
• Successful candidates will undergo a standard background check as part of the final hiring process.
• All employment decisions will be made in compliance with applicable Canadian labor laws and company policies.
• The position offers competitive benefits as part of a comprehensive total rewards package for full-time employees.
• Performance reviews will be conducted annually with opportunities for growth and professional development.
• This role requires a reliable internet connection and a suitable workspace to perform duties effectively in a remote setting.
• Proficiency in English is required, with additional language skills considered a beneficial asset for cross-functional interactions.
• The work environment encourages innovation, accountability, and continuous improvement in all aspects of platform management.