Account Executive, Home Improvement

About the role

Upgrade is on the lookout for a dynamic sales professional to join its home improvement financing team. This position offers a unique opportunity to play a pivotal role in expanding the company's reach within the home improvement sector. As an Account Executive, you will be instrumental in shaping sales strategies and establishing the groundwork for this new business unit, making a significant impact from the outset.

Key facts

What you'll do

• Oversee the complete sales process, which includes initiating outreach, building relationships, and finalizing agreements with home improvement merchants and contractors.
• Identify and engage with key decision-makers, such as business owners and executives, throughout North America.
• Create and enhance sales messaging, presentations, and outreach strategies to facilitate team growth and effectiveness.
• Maintain a robust sales pipeline, ensuring all activities are logged and monitored within Salesforce.
• Collaborate closely with Sales and Customer Success leadership to devise account strategies and share valuable insights from the field.
• Develop and implement operational processes and establish team norms to enhance efficiency.
• Conduct market research to identify potential clients and understand industry trends that could influence sales strategies.
• Participate in industry events and trade shows to network and promote Upgrade's offerings.
• Provide feedback to product teams based on client interactions to help refine offerings and improve customer satisfaction.
• Train and mentor junior sales team members to foster a collaborative and high-performing sales culture.
• Regularly review performance metrics and adjust strategies as necessary to ensure sales targets are met or exceeded.
• Build and maintain long-term relationships with clients to encourage repeat business and referrals.

Requirements

• A minimum of 5 years of experience in full-cycle sales, ideally within the SaaS or channel sales sectors.
• A demonstrated track record of consistently meeting or surpassing sales targets.
• Capability to thrive in a fast-paced, early-stage team environment, adapting to shifting priorities and challenges.
• Exceptional verbal and written communication skills, with the ability to customize value propositions for diverse audiences.
• A collaborative mindset, capable of working effectively across various functions and with different deal sizes.
• Willingness to travel up to 25% for client meetings and industry-related events.

Nice to have

• Previous experience in selling products or services to the home improvement or contractor sectors.
• Familiarity with financial products or services related to home improvement.
• Experience using CRM tools beyond Salesforce, such as HubSpot or Zoho.

Skills & tools

• Proficient in Salesforce for managing sales activities and tracking performance.
• Expertise in full-cycle sales methodologies, including prospecting, nurturing, and closing.
• Strong skills in outbound prospecting techniques to identify and engage potential clients.
• Familiarity with sales enablement tools and techniques to enhance outreach efforts.

Practical notes

• The compensation package includes a competitive salary along with stock options, providing a stake in the company's success.
• Comprehensive benefits are offered, including medical, dental, and vision insurance with employer-paid options, a 401(k) plan, flexible paid time off, paid parental leave, and various health and wellness initiatives.
• This position is designated as #LI-Hybrid, allowing for a blend of remote and in-office work.
• Reasonable accommodations will be provided for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

This role at Upgrade presents an exciting opportunity for a motivated sales professional to contribute to the growth of a key business area while enjoying a supportive and flexible work environment. If you are passionate about sales and eager to make a difference in the home improvement industry, we encourage you to apply.

About the company

An upgrade is the result of improving something by replacing part of it or adding additional parts. For example, one can upgrade a computer by replacing the CPU with a faster one and by adding more RAM, and afterwards, the computer is an upgrade. Although often used in the context of technology, anything can be upgraded (improved).