Director of Engineering, New Ventures

About the role

Toast is on a mission to empower restaurants and local businesses by providing a platform that helps them thrive. Our technology is designed specifically for their needs, enabling them to adapt, take control, and focus on growing their businesses. As we expand our New Ventures team, we seek a Director of Engineering to lead the development and scaling of innovative products that will significantly contribute to our long-term growth. This role requires a strategic thinker who can drive innovation and foster collaboration across various departments within the organization.

Key facts

What you'll do

• Spearhead the creation, development, and expansion of a new business line that will play a crucial role in Toast's future growth trajectory.
• Partner with product leadership to conduct thorough market research and competitive analysis, ensuring our offerings meet customer needs and industry trends.
• Assume ownership of the technology aspects of your product, overseeing architecture, technical design, and development processes.
• Attract and mentor talented individuals to join the New Ventures program, guiding them in the creation of new products and business initiatives.
• Establish and track objectives and key results (OKRs) with your team, regularly updating cross-functional partners on progress and plans.
• Collaborate with leadership to make informed decisions regarding funding, scaling, discontinuing, or spinning off New Ventures projects.
• Take full accountability for the technology efforts within the New Ventures product line, ensuring alignment with company goals.
• Stay informed about emerging technologies and assess their potential impact on the success of your product line.
• Manage and report on the necessary efforts, quality, and scope required to develop New Ventures projects, communicating effectively with stakeholders.
• Over time, build and lead a high-performing entrepreneurial team that is focused on achieving results and driving innovation.

Requirements

• A minimum of 10 years of engineering experience, including at least 5 years in senior leadership roles.
• Demonstrated success in building and scaling platform or infrastructure teams.
• Proven ability to recruit, develop, and lead high-performing teams effectively.
• Experience in high-growth or early-stage environments, with a record of addressing complex, large-scale challenges under uncertain conditions.
• Familiarity with developer productivity and delivery platforms, such as CI/CD, feature management, and experimentation frameworks like Harness.
• Knowledge of the evolving landscape of software development, particularly in relation to automation, rapid iteration cycles, and programmatic control of delivery workflows.
• Extensive experience in designing and managing large-scale distributed systems.
• Strong grasp of modern architectural patterns, including service-oriented, event-driven, and cloud-native designs.
• Capability to create extensible systems and reusable abstractions beyond just end-user features.
• A proactive approach to removing obstacles for team members while fostering connections with centralized functions.
• A history of effective leadership and accountability, consistently meeting or surpassing objectives from inception to launch.
• Ability to estimate and deliver on product vision and roadmap with confidence regarding feasibility, timelines, costs, and impact.
• Exceptional attention to detail and skill in managing expectations at both executive and cross-functional levels.
• Strong interpersonal skills with a proven track record of building relationships and driving consensus across teams.
• Experience in cultivating an inclusive culture that promotes high performance within teams.

Skills & tools

• Proficiency in software development methodologies and practices.
• Familiarity with cloud services and infrastructure management.
• Experience with agile development practices and team dynamics.
• Knowledge of industry trends and emerging technologies relevant to the restaurant and hospitality sectors.

Practical notes

This position is based in Bengaluru, Karnataka, India. Toast is committed to fostering an inclusive hiring process and provides reasonable accommodations for individuals with disabilities to facilitate access to the application and interview process. If you require assistance, please reach out to candidateaccommodations@toasttab.com.

Toast offers a competitive compensation package that includes attractive salary options, benefits, and opportunities for professional growth. We embrace a hybrid work model that encourages collaboration while respecting individual preferences.

Join us in our mission to empower the restaurant community and apply today!